Simplesat

Simplesat

Pronto Holdings
Surveyed

Surveyed

Spicyfy Ventures
+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Jotform
    8,643 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • SurveyLegend
    1,883 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • Sogolytics
    870 Ratings
    Visit Website
  • Birdeye
    5,191 Ratings
    Visit Website
  • BrandMail
    327 Ratings
    Visit Website
  • SurveyJS
    63 Ratings
    Visit Website
  • FormAssembly
    525 Ratings
    Visit Website

About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

About

Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Audience

Video and text feedback solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version
Free Trial

Pricing

$49.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Company Information

Spicyfy Ventures
Founded: 2018
United States
surveyed.live/

Alternatives

BizRatings

BizRatings

BizRatings.com

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
Sphinx iQ3

Sphinx iQ3

Le Sphinx

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

BrightGauge
Datto RMM
Easyflow
Exclaimer
Facebook
Freshservice
Gmail
Gorgias
Intercom
Keap
Kustomer
LiveAgent
Mailchimp
Microsoft Outlook
RangerMSP
ServiceNow
Signature 365
Slack
Supermetrics
WHMCS

Integrations

BrightGauge
Datto RMM
Easyflow
Exclaimer
Facebook
Freshservice
Gmail
Gorgias
Intercom
Keap
Kustomer
LiveAgent
Mailchimp
Microsoft Outlook
RangerMSP
ServiceNow
Signature 365
Slack
Supermetrics
WHMCS
Claim Simplesat and update features and information
Claim Simplesat and update features and information
Claim Surveyed and update features and information
Claim Surveyed and update features and information