Simplesat

Simplesat

Pronto Holdings
SurveyXact

SurveyXact

Ramboll Management Consulting
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+

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About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

About

Many companies implement SurveyXact surveys with ongoing data collection. For these companies, it would often be advantageous to automate the collection of data with SurveyXact’s API solution. SurveyXact is Scandinavia's leading tool for creating questionnaire-based surveys. Easy, secure, flexible, and guaranteed to discover new knowledge in a way that creates results. If you need help, our experienced employees are at your service. Employees with more than 30 years of experience with all types of questionnaires for governmental as well as privately-owned organizations. Our supporters are experts in using SurveyXact - and in helping you out. We are ready to receive your call every week-day, so you are never alone. With a license to SurveyXact you also gain access to our courses. It could not be any easier to get started with your own surveys. Scandinavia's leading survey tool is in use in countless governmental and privately-held organizations of all sizes and in all areas.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Audience

Businesses in need of a toolt to create questionnaire-based surveys and handle knowledge-gathering processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Company Information

Ramboll Management Consulting
Denmark
www.surveyxact.com

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SurveyOL

SurveyOL

SurveyOL.com

Categories

Customer Feedback Supported
NPS Supported
Survey Supported

Categories

Dashboard Supported
NPS Supported
Survey Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Integrations

AWeber Supported
Accelo Supported
Apache OpenOffice Not Supported
BrightGauge Supported
Datto RMM Supported
Gorgias Supported
HubSpot Marketing Hub Supported
HubSpot Service Hub Supported
Kaseya BMS Supported
Kaseya VSA Supported
Keap Supported
Kustomer Supported
Maileon Supported
Microsoft PowerPoint Not Supported
ScalePad Lifecycle Insights Supported
Signature 365 Supported
Spiceworks MSP Supported
Supermetrics Supported
Zapier Supported
ZenMaid Software Supported

Integrations

AWeber Not Supported
Accelo Not Supported
Apache OpenOffice Supported
BrightGauge Not Supported
Datto RMM Not Supported
Gorgias Not Supported
HubSpot Marketing Hub Not Supported
HubSpot Service Hub Not Supported
Kaseya BMS Not Supported
Kaseya VSA Not Supported
Keap Not Supported
Kustomer Not Supported
Maileon Not Supported
Microsoft PowerPoint Supported
ScalePad Lifecycle Insights Not Supported
Signature 365 Not Supported
Spiceworks MSP Not Supported
Supermetrics Not Supported
Zapier Not Supported
ZenMaid Software Not Supported
Claim Simplesat and update features and information
Claim Simplesat and update features and information
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Claim SurveyXact and update features and information