ShowMyPC

ShowMyPC

5.0 out of 5 stars
Surfly

Surfly

5.0 out of 5 stars
ShowMyPC Surfly

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ShowMyPC:

About

Remote support, online meetings, and demonstration tools offering website integration, screen sharing, audio, and desktop recording. Browser-based, no download HTML5 viewer, blazing-fast Windows RDP support, access and manage unattended PCs.
Surfly:

About

Create collaborative and fully compliant digital journeys on your platform without changing a single line of code or installing software. Surfly helps thousands of AXA agents sell faster by digitally recreating the in-person sales experience on their platform. Agents and customers collaborate remotely to choose a policy, e-sign documents, and make their first payment. Surfly Co-browsing is faster, safer, and easier to use than screen sharing tools like Zoom, Google Meet, or Microsoft Teams. It enables active, secure, and compliant two-way collaboration that can never be replicated with screen sharing. Why use multiple external tools like Zoom and Docusign when you can just do everything in one Surfly Session? Upload, review, annotate, and e-sign any document without ever leaving your own website or portal. Surfly’s solution is flexible enough to work on the fly without any integrations as a virtual layer on top of your existing platforms.
ShowMyPC:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Surfly:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ShowMyPC:

Audience

All users who need remote Support and meeting services
Surfly:

Audience

Companies searching for a solution to manage and improve their online interactions
ShowMyPC:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Surfly:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
ShowMyPC:

API

Offers API Not Supported
Surfly:

API

Offers API Supported
ShowMyPC:

Screenshots and Videos

Surfly:

Screenshots and Videos

ShowMyPC:

Pricing

$14.00/month
https://showmypc.com/hosting/hosting-prices.html
Free Version Not Supported
Free Trial Supported
Surfly:

Pricing

$26/per month
Enterprise pricing based on session minute bundles and not agent price
Free Version Supported
Free Trial Supported
ShowMyPC:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Surfly:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
ShowMyPC:

Pros & Cons from Real Users

Pros

  • ShowMyPC is a browser-based platform. It comes with cross-platform support. Desktop and mobile screen sharing can also possible without login. Real-time chat.

Cons

  • I'm pretty impressed with ShowMyPC. It's easy to use. No cons.
Surfly:

Pros & Cons from Real Users

Pros

  • Several things: 1) Ease/Simplicity of setup & use 2) Technical knowledge not necessary 3) Budget friendly 4) Compatible with Apple, Android & Windows

Cons

  • There are currently no cons. I will update again after 6 months of use.
ShowMyPC:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Surfly:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
ShowMyPC:

Company Information

ShowMyPC
Founded: 2007
United States
showmypc.com
Surfly:

Company Information

Surfly
Netherlands
www.surfly.com
ShowMyPC:

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CrankWheel

CrankWheel

4.9 out of 5 stars
Surfly:

Alternatives

CrankWheel

CrankWheel

4.9 out of 5 stars
ShowMyPC:
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4.5 out of 5 stars
Surfly:
ShowMyPC:
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4.4 out of 5 stars
Surfly:
ShowMyPC:
LogMeIn Rescue

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GoTo
4.7 out of 5 stars
Surfly:
ShowMyPC:
ISL Light Remote Desktop

ISL Light Remote Desktop

ISL Online
4.6 out of 5 stars
Surfly:
ConnectWise ScreenConnect

ConnectWise ScreenConnect

ConnectWise
4.5 out of 5 stars
ShowMyPC:

Categories

Help Desk Supported
RDP Supported
Remote Desktop Supported
Remote Support Supported
Screen Sharing Supported
Surfly:

Categories

Co-Browsing Supported
Remote Desktop Supported
Remote Support Supported
ShowMyPC:

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Not Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Screen Sharing Features

Annotations / Drawing Tools Not Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Supported
Presenter Control Management Not Supported
Remote Control Not Supported
Screen Capture Not Supported
Screen Mirroring Not Supported
Screen Recording Not Supported
Surfly:

Remote Desktop Features

Chat Supported
Cross-Platform Access Not Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Not Supported
Multi Monitor Support Not Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported
ShowMyPC:

Integrations

AWS Marketplace Not Supported
Amazon Connect Not Supported
Intercom Not Supported
JavaScript Not Supported
NiCE CXone Mpower Not Supported
Salesforce Not Supported
Zendesk Not Supported
Surfly:

Integrations

AWS Marketplace Supported
Amazon Connect Supported
Intercom Supported
JavaScript Supported
NiCE CXone Mpower Supported
Salesforce Supported
Zendesk Supported
ShowMyPC:
Claim ShowMyPC and update features and information
Claim ShowMyPC and update features and information
Surfly:
Claim Surfly and update features and information
Claim Surfly and update features and information