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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for an AI contact center for an anywhere workforce

Audience

BPOs, Contact Centers, Financial Companies, Sales Teams, Support Teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

$15/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.5 / 5
support 5.0 / 5
Read all reviews

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sharpen
Founded: 2007
United States
sharpencx.com

Company Information

Squaretalk
Founded: 2008
Israel
squaretalk.com

Alternatives

Alternatives

Zoom Contact Center

Zoom Contact Center

Zoom Video Communications
HGS Agent X

HGS Agent X

Hinduja Global Solutions
InGenius

InGenius

Upland Software

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Integrations

Freshdesk
Salesforce
Zendesk
CommunityWFM
Discord
Dropbox
Freshsales
Gmail
HubSpot CRM
Microsoft Teams
Pipedrive
Salesforce Service Cloud
Slack
Spotify
Sugar Sell
WhatsApp
WordPress
Zoho CRM
Zoho Desk
monday.com

Integrations

Freshdesk
Salesforce
Zendesk
CommunityWFM
Discord
Dropbox
Freshsales
Gmail
HubSpot CRM
Microsoft Teams
Pipedrive
Salesforce Service Cloud
Slack
Spotify
Sugar Sell
WhatsApp
WordPress
Zoho CRM
Zoho Desk
monday.com
Claim Sharpen and update features and information
Claim Sharpen and update features and information