ServCraft

ServCraft

ServCraft Africa
TradesBackbone

TradesBackbone

Martello Systems
ServCraft TradesBackbone

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ServCraft:

About

ServCraft is cloud-based job and field service management software for installation, repair, and maintenance businesses. It brings customer enquiries, estimates, scheduling, job cards, technician updates, inventory, and invoicing into a shared system for office staff and field teams. Businesses can create quotes and invoices, assign jobs to technicians, use forms, checklists and photos on job cards, capture customer sign-off, and continue recording work in the mobile app while offline before syncing. The platform also supports job costing, van and branch stock visibility, customer-facing portals, online payments, and accounting connections with Sage One, Xero, and QuickBooks Online. Teams can manage workflows and user access through the web application and mobile apps. ServCraft serves trades such as plumbing, electrical, security, solar, HVAC, and other installation and maintenance work.
TradesBackbone:

About

TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.
ServCraft:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
TradesBackbone:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
ServCraft:

Audience

Installation, repair and maintenance businesses with multiple teams: security, plumbing, electrical, solar, HVAC and other trades
TradesBackbone:

Audience

Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.
ServCraft:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
TradesBackbone:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ServCraft:

API

Offers API Not Supported
TradesBackbone:

API

Offers API Supported
ServCraft:

Screenshots and Videos

TradesBackbone:

Screenshots and Videos

ServCraft:

Pricing

R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported
TradesBackbone:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
ServCraft:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TradesBackbone:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServCraft:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
TradesBackbone:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ServCraft:

Company Information

ServCraft Africa
Founded: 2016
South Africa
www.servcraft.co.za
TradesBackbone:

Company Information

Martello Systems
Founded: 2026
United States
tradesbackbone.com
ServCraft:

Alternatives

Zebu

Zebu

Zebu HQ
TradesBackbone:

Alternatives

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ServCraft:
TradesBackbone:
ServCraft:
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TradesBackbone:
MightyCrews

MightyCrews

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ServCraft:
TradesBackbone:
Zebu

Zebu

Zebu HQ
ServCraft:
ShopBoard

ShopBoard

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TradesBackbone:
ServCraft:

Categories

TradesBackbone:

Categories

ServCraft:

Integrations

QuickBooks Online Supported
Make Not Supported
Mycel Not Supported
Stripe Not Supported
Xero Supported
Zapier Not Supported
TradesBackbone:

Integrations

QuickBooks Online Supported
Make Supported
Mycel Supported
Stripe Supported
Xero Not Supported
Zapier Supported
ServCraft:
Claim ServCraft and update features and information
Claim ServCraft and update features and information
TradesBackbone:
Claim TradesBackbone and update features and information
Claim TradesBackbone and update features and information