ServCraftServCraft Africa
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TradesBackboneMartello Systems
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Related Products
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ServCraft:
About
ServCraft is cloud-based job and field service management software for installation, repair, and maintenance businesses. It brings customer enquiries, estimates, scheduling, job cards, technician updates, inventory, and invoicing into a shared system for office staff and field teams. Businesses can create quotes and invoices, assign jobs to technicians, use forms, checklists and photos on job cards, capture customer sign-off, and continue recording work in the mobile app while offline before syncing. The platform also supports job costing, van and branch stock visibility, customer-facing portals, online payments, and accounting connections with Sage One, Xero, and QuickBooks Online. Teams can manage workflows and user access through the web application and mobile apps. ServCraft serves trades such as plumbing, electrical, security, solar, HVAC, and other installation and maintenance work.
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TradesBackbone:
About
TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.
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ServCraft:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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TradesBackbone:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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ServCraft:
Audience
Installation, repair and maintenance businesses with multiple teams: security, plumbing, electrical, solar, HVAC and other trades
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TradesBackbone:
Audience
Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.
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ServCraft:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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TradesBackbone:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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ServCraft:
API
Offers API
Not Supported
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TradesBackbone:
API
Offers API
Supported
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ServCraft:
Screenshots and Videos |
TradesBackbone:
Screenshots and Videos |
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ServCraft:
Pricing
R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Version
Not Supported
Free Trial
Supported
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TradesBackbone:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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ServCraft:
Reviews/
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TradesBackbone:
Reviews/
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ServCraft:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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TradesBackbone:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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ServCraft:
Company InformationServCraft Africa
Founded: 2016
South Africa
www.servcraft.co.za
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TradesBackbone:
Company InformationMartello Systems
Founded: 2026
United States
tradesbackbone.com
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ServCraft:
Alternatives |
TradesBackbone:
Alternatives |
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ServCraft:
Categories |
TradesBackbone:
Categories |
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ServCraft:
Integrations
QuickBooks Online
Supported
Make
Not Supported
Mycel
Not Supported
Stripe
Not Supported
Xero
Supported
Zapier
Not Supported
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TradesBackbone:
Integrations
QuickBooks Online
Supported
Make
Supported
Mycel
Supported
Stripe
Supported
Xero
Not Supported
Zapier
Supported
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ServCraft:
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TradesBackbone:
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