Audience

Installation, repair and maintenance businesses with multiple teams: security, plumbing, electrical, solar, HVAC and other trades

About ServCraft

ServCraft is cloud-based job and field service management software for installation, repair, and maintenance businesses. It brings customer enquiries, estimates, scheduling, job cards, technician updates, inventory, and invoicing into a shared system for office staff and field teams. Businesses can create quotes and invoices, assign jobs to technicians, use forms, checklists and photos on job cards, capture customer sign-off, and continue recording work in the mobile app while offline before syncing. The platform also supports job costing, van and branch stock visibility, customer-facing portals, online payments, and accounting connections with Sage One, Xero, and QuickBooks Online. Teams can manage workflows and user access through the web application and mobile apps. ServCraft serves trades such as plumbing, electrical, security, solar, HVAC, and other installation and maintenance work.

Pricing

Starting Price:
R349/user/month
Pricing Details:
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

ServCraft Africa
Founded: 2016
South Africa
www.servcraft.co.za

Videos and Screen Captures

ServCraft job communication screen for composing email and SMS messages.

ServCraft job communication screen for composing email and SMS messages.

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

ServCraft Frequently Asked Questions

Q: What kinds of users and organization types does ServCraft work with?
ServCraft works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ServCraft support in their product?
ServCraft supports these languages: English.
Q: What kind of support options does ServCraft offer?
ServCraft offers support via phone support and online.
Q: What other applications or services does ServCraft integrate with?
ServCraft integrates with: QuickBooks Online and Xero.
Q: Does ServCraft have a mobile app?
Yes, ServCraft has a mobile app for iPhone, Android, and iPad.
Q: What type of training does ServCraft provide?
ServCraft provides training in the form of documentation, live online, in person, and videos.
Q: Does ServCraft offer a free trial?
Yes, ServCraft offers a free trial.
Q: How much does ServCraft cost?
Pricing for ServCraft starts at R349/user/month.

ServCraft Product Features

Field Service Management

Electronic Signature Not Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Routing Not Supported
Service History Tracking Not Supported
Mobile Access Not Supported
Customer Database Not Supported
Quotes / Estimates Not Supported
Scheduling Not Supported
Work Order Management Not Supported
Time Clock Not Supported
Dispatch Management Not Supported
Contact Database Not Supported
Inventory Management Not Supported
Payment Collection in the Field Not Supported