Sensebase

Sensebase

Digisens
XEOX

XEOX

4.5 out of 5 stars
Sensebase XEOX

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Sensebase:

About

Sensebase is a cloud-based service desk, PSA and RMM platform for small IT providers and managed service providers. It combines ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal and a password vault. Technicians can manage Microsoft 365 mailboxes, receive client messages through WhatsApp Business, sync appointments with Outlook, and connect invoicing with SnelStart and e-invoicing. Windows and macOS agents support device monitoring and updates; a separate Windows app lets clients report issues and approve remote access. Each subscription includes all features, unlimited clients and devices, and a dedicated VPS in a Netherlands data centre. Plans start at €175 per month for 1–3 technicians, excluding VAT, with higher fixed monthly bands. A 30-day trial is available. The product interface is currently Dutch; English screens are planned.
XEOX:

About

XEOX is a comprehensive, cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, seamless software deployment, IT asset management and more. It allows you to centrally manage the IT landscape of all computers and servers within your organization, and keeps track of inventory and software. XEOX was developed to take IT management to a new level. It is fast, accessible from anywhere and easy to use thanks to our modern user interface. XEOX will save your business money because it cuts down costly help desk calls. It will alert your IT support staff to potential risks so they can be fixed as quickly as possible. Task automation facilitates many routine maintenance tasks, freeing up IT support for more complex jobs.
Sensebase:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
XEOX:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Sensebase:

Audience

IT businesses and managed service providers (MSPs) with 1 to 11 technicians.
XEOX:

Audience

Businesses seeking for a cloud based remote management and monitoring tool
Sensebase:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
XEOX:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Sensebase:

API

Offers API Not Supported
XEOX:

API

Offers API Supported
Sensebase:

Screenshots and Videos

XEOX:

Screenshots and Videos

Sensebase:

Pricing

€175/month
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Version Not Supported
Free Trial Supported
XEOX:

Pricing

$1,5 per month
Based on usage
Free Version Not Supported
Free Trial Supported
Sensebase:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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XEOX:

Reviews/Ratings

Overall 4.5 / 5
ease 3.0 / 5
features 4.5 / 5
design 3.5 / 5
support 5.0 / 5
XEOX:

Pros & Cons from Real Users

Pros

  • The customer service is very helpful. Since I had a few questions about XEOX and had a few problems using it at first, I contacted them and they replied very fast and were very friendly. Since using XEOX my work was cut down a lot, which allowed me to work on other things I. The price is good and a XEOX is also beginner friendly, apart from the confusing interface.
  • The perfect time manage update from all Server, over the air on all locations. Windows Azur Integration. CMDB for all Devices.

Cons

  • XEOX has a lot of things you can do and some of them are not very obvious at first. It is confusing but after you get to know it, it's very helpful.
  • No daily email about Patch status (it’s only in the Dashboard).
Sensebase:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
XEOX:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Sensebase:

Company Information

Digisens
Founded: 1994
Netherlands
sensebase.eu/
XEOX:

Company Information

XEOX
Founded: 2001
Austria
www.xeox.com
Sensebase:

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XEOX:
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Sensebase:

Categories

RMM Supported
XEOX:

Categories

Cloud Monitoring Supported
CMDB Supported
Patch Management Supported
RMM Supported
XEOX:

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Not Supported
IT Asset Management Supported
License Management Not Supported
Performance Management Not Supported
Relationship Mapping Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Not Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Not Supported
Capacity Planning Not Supported
Configuration Change Management Supported
Data Movement Monitoring Not Supported
Health Monitoring Supported
Multi-Platform Support Not Supported
Performance Monitoring Not Supported
Point-in-Time Visibility Not Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Not Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Not Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Not Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported
Sensebase:

Integrations

AnyDesk Not Supported
Getscreen.me Not Supported
Jira Not Supported
Mattermost Not Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Supported
Slack Not Supported
SnelStart Supported
TeamViewer Not Supported
WhatsApp Supported
XEOX:

Integrations

AnyDesk Supported
Getscreen.me Supported
Jira Supported
Mattermost Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Not Supported
Slack Supported
SnelStart Not Supported
TeamViewer Supported
WhatsApp Not Supported
Sensebase:
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XEOX:
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