SkrenoAppifyLab
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Related Products
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About
Screendesk is a specialized video support platform designed primarily for customer service and technical support teams. The platform helps support teams resolve tickets faster by enabling instant screen recordings and video calls without requiring any downloads.
Zero-download screen recordings & video calls integrated directly with helpdesk software
Automatic technical data capture including device info, console logs, network requests
AI-powered analysis to identify patterns and solutions
Live screen sharing for real-time troubleshooting
Seamless integration with Zendesk, Help Scout, Intercom, Freshdesk, Slack
Video library to search and reuse recordings of common issues
Secure sharing with privacy protection (content blurring)
Chrome extension for quick browser recording
Custom branding options for enterprise users
Support ticket integration linking videos directly to customer issues
Video editing tools with annotations and trimming capabilities
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About
Skreno is a browser-based screen recorder and video editor for people who need to explain workflows, document software issues, or share feedback. It captures browser tabs, windows, screens, screenshots, webcams and supported online meetings, then creates shareable recordings with transcripts and timestamped comments. For debugging, Skreno can capture console output and network activity alongside a recording; a website SDK adds a bug-report button, while request and testimonial links let external users submit videos. Skreno Studio edits recordings in the browser with trimming, captions, backgrounds, layouts and blur tools, and exports video up to 4K. Other features include step-by-step guides, AI summaries and bug reports, a meeting notetaker, Trello integration, and an MCP server that allows compatible AI assistants to search recordings. Paid plans expand recording, storage, quality and AI limits. A free plan is available.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Supported
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Audience
Customer service and technical support teams looking for an efficient video support platform to enhance troubleshooting, speed up ticket resolution, and improve team collaboration through seamless integrations with popular helpdesk systems
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Audience
Individuals, students, teachers, freelancers, creators, and teams of any size, including support, engineering, product and design.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$8/month/user
Free Version
Supported
Free Trial
Supported
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Pricing
$10/month
Free plan. Pro: $10 per seat/month billed yearly ($120/year), or $15 monthly. Max: $15 per seat/month billed yearly ($180/year), or $19 monthly. Lifetime plans: $499 Pro or $799 Max per seat, one-time.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationScreendesk
Founded: 2022
United Kingdom
screendesk.io
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Company InformationAppifyLab
Founded: 2019
United States
www.appifylab.com
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Categories |
Categories |
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Integrations
Freshchat
Supported
Freshdesk
Supported
Google Meet
Not Supported
Help Scout
Supported
Intercom
Supported
Microsoft Teams
Not Supported
Model Context Protocol (MCP)
Not Supported
Trello
Not Supported
Zendesk
Supported
Zoom
Not Supported
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Integrations
Freshchat
Not Supported
Freshdesk
Not Supported
Google Meet
Supported
Help Scout
Not Supported
Intercom
Not Supported
Microsoft Teams
Supported
Model Context Protocol (MCP)
Supported
Trello
Supported
Zendesk
Not Supported
Zoom
Supported
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