Saysimple vs. Zoom Team Chat Comparison


Saysimple	Zoom Team Chat Zoom Communications	+	+
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About Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management	About Connect your teams and streamline communications. Included with your Zoom license is Zoom Team Chat. Helping your teams stay connected. Streamline your teams with chat and video meetings. Make collaboration easier between teams and external participants with enterprise chat and instant video meetings. Power modern and efficient team communication. Create a virtual workspace where all the right people for every project are ready to collaborate. Organize your communications chaos. Save time by quickly finding messages, content, and links related to your conversations and projects. Start a meeting with any 1:1 or group channel. Zoom meetings scale up to 1,000 people with clear video, audio and screen sharing. Communicate in public or private channels organized by projects, teams, or topics. Share files, emojis, screenshots, and more. Quickly find contacts, messages, and files, keeping knowledge and information at your fingertips. Calendar integrations sync status and presence.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.	Audience Companies of all sizes that want a full-featured messaging and chat application from Zoom
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €15 per user per month Flexible prices for every type of business. You can select the right plan for your team. *Billed annually Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.6 / 5 ease 5.0 / 5 features 4.8 / 5 design 4.5 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros 1. It helps in chatting with other team members during the meetings. 2. It can be used to send files and links. 3. Not only that, but it with text support, it also supports emoticons. Whether it is during a meeting or just chatting on the side, This is essentially a very basic but useful chat room. - Zoom provides a comprehensive chatting environment with a beautiful user interface. - All the meetings can be organized and links can be sent for those meetings. - There are several useful features like group messaging and file sharing. Easy and simple interface. Lets you stay connected while chat and call. Support multi platform Really fast chatting system. - The GUI of the software feels pretty basic and responsive. - The chat transmission is quite fast. - It is available on both android and ios platforms. Cons 1. It does not keep any backup of the chats for future usage or reference. It doesn't hold logs of things that are said. Maybe there is one and I don't know about it. Not sure - The emoji section can be improved more. - There can be more integrations. No cons for this, it serve its purpose and performs great. - There are some optimization issues with some devices.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Saysimple Founded: 2014 Netherlands saysimple.com	Company Information Zoom Communications Founded: 2011 United States www.zoom.com/en/products/team-chat/
Alternatives Payemoji	Alternatives Rocket.Chat
WhatsApp Meta	Qualified Qualified.com
Viber Viber Media	Zenchat Axonic Informationssysteme
Facebook Messenger Meta	Slack Salesforce
Missive View All	Flock View All
Categories Customer Communications Management Supported Customer Engagement Supported Live Chat Supported Messaging Supported Team Chat Supported	Categories Employee Communication Tools Supported Internal Communications Supported Messaging Supported Team Chat Supported Team Communication Supported
Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Not Supported Groups / Channels Supported Payments Supported Search / Filter Not Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Show More Features Customer Communications Management Features Batch Communications Not Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Not Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Not Supported	Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Not Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Not Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Show More Features Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Supported Blogs Not Supported Chat / Messaging Supported Employee Directory Supported Event Calendar Not Supported File Sharing Supported Knowledge Management Not Supported Newsletter Management Not Supported Surveys & Feedback Not Supported Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Supported Email Management Not Supported Employee Directory Supported Event Calendar Not Supported Newsletter Management Not Supported Photo Gallery Not Supported Social Sharing Not Supported Survey Management Not Supported Telephony Supported Video Chat Supported Voice Chat Supported Team Communication Features Activity / News Feed Supported Audio Calls Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Not Supported Task Management Not Supported Video Conferencing Supported
Integrations X (Twitter) Supported Apple Business Chat Supported Baremetrics Not Supported CDK Global Supported Docusign Not Supported Evernote Not Supported HubSpot Marketing Hub Not Supported Insocial Supported Lingmo Not Supported Mailchimp Not Supported PagerDuty Not Supported QuickBooks Online Advanced Not Supported Shopify Not Supported Splunk Enterprise Not Supported Statuspage Not Supported Teamline Not Supported Trello Not Supported Vimeo Not Supported WeChat Supported WorkBoard Not Supported Show More Integrations View All 16 Integrations	Integrations X (Twitter) Supported Apple Business Chat Not Supported Baremetrics Supported CDK Global Not Supported Docusign Supported Evernote Supported HubSpot Marketing Hub Supported Insocial Not Supported Lingmo Supported Mailchimp Supported PagerDuty Supported QuickBooks Online Advanced Supported Shopify Supported Splunk Enterprise Supported Statuspage Supported Teamline Supported Trello Supported Vimeo Supported WeChat Not Supported WorkBoard Supported Show More Integrations View All 74 Integrations
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