Zoom Chat

Zoom Chat

Zoom Communications
4.6 out of 5 stars
Saysimple Zoom Chat

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Saysimple:

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management
Zoom Chat:

About

Zoom Chat, formerly Zoom Team Chat, is an AI-powered business messaging and collaboration platform that helps teams communicate, share information, and coordinate work. The software provides direct messaging, group conversations, persistent channels, file sharing, and project collaboration spaces within Zoom Workplace. Its built-in AI capabilities summarize conversations, identify action items, generate suggested responses, and retrieve relevant information from messages and shared documents. Users can transition from chat conversations to Zoom Meetings, maintain continuous meeting discussions, and access recordings, summaries, and other meeting resources. Zoom Chat also supports automated workflows, custom AI agents, task coordination, and integrations with third-party business applications. The platform provides searchable conversation histories, customizable notification settings, external collaboration, and administrative controls for managing workplace communications.
Saysimple:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
Zoom Chat:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Saysimple:

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
Zoom Chat:

Audience

Businesses, remote and hybrid teams, project managers, IT administrators, sales departments, marketing teams, operations professionals, customer service organizations, and enterprises seeking AI-powered team messaging, project collaboration, workflow automation, and integrated workplace communications
Saysimple:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Zoom Chat:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Saysimple:

API

Offers API Supported
Zoom Chat:

API

Offers API Not Supported
Saysimple:

Screenshots and Videos

Zoom Chat:

Screenshots and Videos

Saysimple:

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported
Zoom Chat:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Saysimple:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Zoom Chat:

Reviews/Ratings

Overall 4.6 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.5 / 5
support 4.8 / 5
Zoom Chat:

Pros & Cons from Real Users

Pros

  • 1. It helps in chatting with other team members during the meetings. 2. It can be used to send files and links. 3. Not only that, but it with text support, it also supports emoticons.
  • Whether it is during a meeting or just chatting on the side, This is essentially a very basic but useful chat room.
  • - Zoom provides a comprehensive chatting environment with a beautiful user interface. - All the meetings can be organized and links can be sent for those meetings. - There are several useful features like group messaging and file sharing.
  • Easy and simple interface. Lets you stay connected while chat and call. Support multi platform Really fast chatting system.
  • - The GUI of the software feels pretty basic and responsive. - The chat transmission is quite fast. - It is available on both android and ios platforms.

Cons

  • 1. It does not keep any backup of the chats for future usage or reference.
  • It doesn't hold logs of things that are said. Maybe there is one and I don't know about it. Not sure
  • - The emoji section can be improved more. - There can be more integrations.
  • No cons for this, it serve its purpose and performs great.
  • - There are some optimization issues with some devices.
Saysimple:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Zoom Chat:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Saysimple:

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com
Zoom Chat:

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/team-chat/
Saysimple:

Alternatives

Zoom Chat:

Alternatives

Rocket.Chat

Rocket.Chat

4.0 out of 5 stars
Saysimple:
WhatsApp

WhatsApp

Meta
4.6 out of 5 stars
Zoom Chat:
Qualified

Qualified

Qualified.com
5.0 out of 5 stars
Saysimple:
Viber

Viber

Viber Media
4.0 out of 5 stars
Zoom Chat:
Microsoft Teams

Microsoft Teams

Microsoft
4.6 out of 5 stars
Saysimple:
Zoom Chat:
Google Chat

Google Chat

Google
4.4 out of 5 stars
Saysimple:
Facebook Messenger

Facebook Messenger

Meta
5.0 out of 5 stars
Zoom Chat:
Slack

Slack

Salesforce
4.6 out of 5 stars
Saysimple:

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported
Zoom Chat:

Categories

Saysimple:

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported
Zoom Chat:

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Supported
Saysimple:

Integrations

X (Twitter) Supported
Apple Business Chat Supported
Confluence Not Supported
Datto SaaS Protection Not Supported
Facebook Messenger Supported
FregaRooms Not Supported
Front Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Marketing Hub Not Supported
Shopify Not Supported
Splunk Cloud Platform Not Supported
Splunk Enterprise Not Supported
Stack Overflow for Teams Not Supported
Teamline Not Supported
Twilio Supported
WorkBoard Not Supported
Wrike Not Supported
Zoom Not Supported
monday AI work platform Not Supported
Zoom Chat:

Integrations

X (Twitter) Supported
Apple Business Chat Not Supported
Confluence Supported
Datto SaaS Protection Supported
Facebook Messenger Not Supported
FregaRooms Supported
Front Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Marketing Hub Supported
Shopify Supported
Splunk Cloud Platform Supported
Splunk Enterprise Supported
Stack Overflow for Teams Supported
Teamline Supported
Twilio Not Supported
WorkBoard Supported
Wrike Supported
Zoom Supported
monday AI work platform Supported
Saysimple:
Claim Saysimple and update features and information
Claim Saysimple and update features and information
Zoom Chat:
Claim Zoom Chat and update features and information
Claim Zoom Chat and update features and information