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About

SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.

About

Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product, Customer success, Marketing

Audience

Survey solution for companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Version Not Supported
Free Trial Supported

Pricing

$49 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SatisMeter
Founded: 2015
Czech Republic
www.satismeter.com

Company Information

Startquestion
Founded: 2006
Poland
www.startquestion.com

Alternatives

Expressyon

Expressyon

DYMENSION

Alternatives

Categories

Churn Prevention Supported
Forms Automation Supported
NPS Supported
Survey Supported

Categories

Data Collection Supported
Employee Survey Supported
NPS Supported
Survey Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Forms Automation Features

Approval Process Control Not Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Not Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Not Supported
Text Editing Supported
Version Control Not Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Mailchimp Supported
Salesforce Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Chattermill Supported
Cloudflare Supported
Easyflow Supported
EnjoyHQ Supported
Geckoboard Supported
Jira Service Management Not Supported
KonnectzIT Not Supported
Planhat Supported
Rambox Supported
Segment Supported
Shopify Plus Supported
Wufoo Supported
dotdigital Engagement Cloud Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Mailchimp Supported
Salesforce Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Chattermill Not Supported
Cloudflare Not Supported
Easyflow Not Supported
EnjoyHQ Not Supported
Geckoboard Not Supported
Jira Service Management Supported
KonnectzIT Supported
Planhat Not Supported
Rambox Not Supported
Segment Not Supported
Shopify Plus Not Supported
Wufoo Not Supported
dotdigital Engagement Cloud Not Supported
Claim SatisMeter and update features and information
Claim SatisMeter and update features and information
Claim Startquestion and update features and information
Claim Startquestion and update features and information