SatisMeter vs. Screeb Comparison


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About SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.	About Behind identifiers and events triggering, Screeb helps you to know who is using your app: Power Users, people slipping away, cohorts... Focus on people and not on features! Stop being overwhelmed by metrics and dashboards and get a clear understanding of why your users act like this, what they want and what you should do next. Our Product-Led User Research approach helps you spot key improvement areas and act sooner. Deploy Screeb natively in your web and mobile apps or connect to Segment to use your existing tagging plan. Share insights and learnings in your daily product, customer success or marketing tools to act sooner.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Product, Customer success, Marketing	Audience Companies in need of a Customer Experience solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49.00/month SatisMeter pricing is base on the number of gathered responses Free Version Not Supported Free Trial Supported	Pricing €39 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information SatisMeter Founded: 2015 Czech Republic www.satismeter.com	Company Information Screeb France screeb.app/
Alternatives Expressyon DYMENSION	Alternatives VirtlX
Refiner	Mopinion
Screeb	allswers
Feedbackly	CheckMarket
SurveyLab View All	Surveyed Spicyfy Ventures View All
Categories Churn Prevention Supported Customer Satisfaction Supported Forms Automation Supported NPS Supported Survey Supported	Categories Customer Experience Supported Customer Satisfaction Supported NPS Supported Survey Supported
Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported Show More Features Forms Automation Features Approval Process Control Not Supported Archiving & Retention Supported Collaboration Supported Document Indexing Not Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Supported Rules-Based Workflow Not Supported Text Editing Supported Version Control Not Supported	Survey Features Custom Survey URLs Not Supported Data Analysis Tools Not Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported Show More Features Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Supported Dashboard Not Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported
Integrations Intercom Supported Segment Supported Slack Supported Zapier Supported Android Not Supported Chattermill Supported EnjoyHQ Supported Flutter Not Supported Geckoboard Supported Harvestr Not Supported HubSpot Customer Platform Supported Kapiche Supported Kleene Supported Prodsight Supported React Not Supported dotdigital Engagement Cloud Supported sensedata Supported Show More Integrations View All 34 Integrations	Integrations Intercom Supported Segment Supported Slack Supported Zapier Supported Android Supported Chattermill Not Supported EnjoyHQ Not Supported Flutter Supported Geckoboard Not Supported Harvestr Supported HubSpot Customer Platform Not Supported Kapiche Not Supported Kleene Not Supported Prodsight Not Supported React Supported dotdigital Engagement Cloud Not Supported sensedata Not Supported Show More Integrations View All 13 Integrations
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