SPLICE Dialog Suite

SPLICE Dialog Suite

SPLICE Software
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About

Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be applied to both inbound and outbound messaging. And with award-winning analytics tools, you can see for yourself the difference quality communication can make!

About

UltraSMSScript is a uniquely positioned, easy to use, web-based group text and SMS marketing software platform. Either install UltraSMSScript on your own server and pay a 1-time fee for the platform, or have us host it for you with our monthly hosted plans! Pay for the text messages at WHOLESALE rates since we're linked directly to the text-messaging gateways. UltraSMSScript is the ultimate turn key SMS software platform and can be used as a white label solution for ad and media agencies, marketing providers, and companies serving their own local clients. With our text messaging software platform, you can service an unlimited number of client accounts with our Level 4 and ULTRA plans and manage these accounts from a very easy and intuitive administration panel giving you complete control. Experience many features such as Bulk SMS, Mobile Coupons, 2-Way SMS Chat, Appointment Reminders, Drip Autore

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Insurance, Retail, Financial Services & Healthcare

Audience

startups, SMEs, ad/media agencies, marketing providers, brick & mortar

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Annual contract based on monthly volume with initial setup cost based on number of use cases / workflows.
Free Version Not Supported
Free Trial Not Supported

Pricing

$297 one-time payment
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This is an extremely comprehensive SMS service that puts all the others to shame. Provides a comprehensive dashboard for admin and clients alike that has everything you need to operate the service front and back. Reasonably easy to setup and operate. They will install it for you and even upgrade as needed. Customer service has always been right on target even when asking the dumb questions. Previously I had a white-labeled service but when everything went to 10DLC decided to see if I could find a way to "do my own" thing and not be under someone else's banner. Found this service, took a chance and have been extremely happy ever since.

Cons

  • Documentation and marketing materials/videos is a little clunky and could be updated. There is some issue with spammers/bots getting accounts you have to delete but its gotten a lot better down to just an occasional few, and the accounts don't have access to anything until you zap them (as long as you set it up so new accounts cannot get a number or really do anything until they buy a package. (did have one actually buy a package but could tell right away it was a fraud account so I kicked them before anything could go thru). Setting up your system to make purchase of numbers can seem a little complicated at first but that's no ones fault.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SPLICE Software
Founded: 2006
Canada
www.splicesoftware.com

Company Information

UltraSMSScript
Founded: 2012
United States
www.ultrasmsscript.com

Alternatives

Splice

Splice

Bending Spoons

Alternatives

SMSBump

SMSBump

Yotpo
SpliceCore

SpliceCore

Envisagenics
MapItRight

MapItRight

Custom Software, Inc.

Categories

Call Center Supported
IVR Supported
SMS Marketing Supported
SMS Survey Supported
Survey Supported
Telephony Supported

Categories

Bulk SMS Supported
Business VoIP Supported
Communications Supported
Mobile Marketing Supported
Polling Supported
SMS Marketing Supported
SMS Survey Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

SMS Survey Features

Alerts / Notifications Supported
Analytics / Reporting Supported
Audience Targeting Supported
Campaign Management Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Not Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Consent Management Platforms Features

Additional Users / Permissions Supported
Automatic Cookie-Blocking Supported
CCPA Compliance Supported
CMS Integration Not Supported
Cookie Crawling Supported
Design/Branding Customization Supported
Fingerprinting Not Supported
GDPR Compliance Supported
IAB Compliance Supported
Reporting / Analytics Supported
Responsive Design Supported
Subdomains Compatibility Not Supported
Tag Manager Integration Not Supported
Whitelabel Solution Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

IVR Features

Call Center Supported
Call Logging Not Supported
Call Recording Not Supported
Call Routing Not Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Supported
Email Marketing Not Supported
Engagement Monitoring Not Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Not Supported
Text Messaging Supported
Text-to-Win Supported

Polling Features

Data Analysis Tools Supported
Email Distribution Not Supported
Feedback Collection Supported
Live Results Tracking Not Supported
Multiple Question Types Supported
Online Polling Not Supported
Phone Polling Not Supported
Presentation Tools Not Supported
Q & A Supported
Skip Logic Not Supported
SMS Polling Supported
Supports Audio / Images / Video Not Supported

Integrations

AWeber Not Supported
ActiveCampaign Not Supported
Bandwidth Not Supported
Bitly Not Supported
Brevo Not Supported
Duck Creek Suite Supported
EZLynx Supported
Mailchimp Not Supported
Majesco Supported
Plivo Not Supported
Salesforce Supported
Sapiens P&C Supported
SignalWire Not Supported
Telnyx Not Supported
Twilio Not Supported
Vonage Communications APIs (Nexmo) Not Supported
Ytel Not Supported

Integrations

AWeber Supported
ActiveCampaign Supported
Bandwidth Supported
Bitly Supported
Brevo Supported
Duck Creek Suite Not Supported
EZLynx Not Supported
Mailchimp Supported
Majesco Not Supported
Plivo Supported
Salesforce Not Supported
Sapiens P&C Not Supported
SignalWire Supported
Telnyx Supported
Twilio Supported
Vonage Communications APIs (Nexmo) Supported
Ytel Supported
Claim SPLICE Dialog Suite and update features and information
Claim SPLICE Dialog Suite and update features and information
Claim UltraSMSScript and update features and information
Claim UltraSMSScript and update features and information