Wyllo

Wyllo

NoFraud
+
+

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About

Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.

About

Wyllo is a risk intelligence platform for ecommerce that connects identity, behavior, and post-purchase signals across the full customer journey, from pre-purchase and checkout through returns, claims, and support. Instead of evaluating risk one transaction at a time, it unifies customer intelligence in a dynamic decision layer that gives teams end-to-end visibility into fraud and abuse across brands and channels, while connecting the behavior of the same user or cluster across orders and interactions. It is designed to help merchants make more confident, trust-based decisions without creating unnecessary friction for good customers. Its capabilities include bot and unauthorized reseller detection, AI-powered payment fraud screening backed by human fraud experts, return fraud and abuse prevention using advanced risk models, and claim and policy abuse prevention that identifies risk and intent before they turn into refunds, disputes, or escalations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Online retailers that ship products and want to improve the post-purchase experience for customers

Audience

Ecommerce, CX, and operations leaders seeking to prevent fraud and abuse across the customer journey while protecting revenue and maintaining trusted customer experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Route
Founded: 2018
United States
route.com/merchants/

Company Information

NoFraud
Founded: 2014
United States
wyllo.ai/

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Integrations

Shopify
AmmoReady
Appbrew
BigCommerce
Flip
Magento
Prive
Rokt Catalog
ShipCalm
WooCommerce
Wufoo

Integrations

Shopify
AmmoReady
Appbrew
BigCommerce
Flip
Magento
Prive
Rokt Catalog
ShipCalm
WooCommerce
Wufoo
Claim Route and update features and information
Claim Route and update features and information
Claim Wyllo and update features and information
Claim Wyllo and update features and information