Wyllo

Wyllo

NoFraud
+
+

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About

Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.

About

Wyllo is a risk intelligence platform for ecommerce that connects identity, behavior, and post-purchase signals across the full customer journey, from pre-purchase and checkout through returns, claims, and support. Instead of evaluating risk one transaction at a time, it unifies customer intelligence in a dynamic decision layer that gives teams end-to-end visibility into fraud and abuse across brands and channels, while connecting the behavior of the same user or cluster across orders and interactions. It is designed to help merchants make more confident, trust-based decisions without creating unnecessary friction for good customers. Its capabilities include bot and unauthorized reseller detection, AI-powered payment fraud screening backed by human fraud experts, return fraud and abuse prevention using advanced risk models, and claim and policy abuse prevention that identifies risk and intent before they turn into refunds, disputes, or escalations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online retailers that ship products and want to improve the post-purchase experience for customers

Audience

Ecommerce, CX, and operations leaders seeking to prevent fraud and abuse across the customer journey while protecting revenue and maintaining trusted customer experiences

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Route
Founded: 2018
United States
route.com/merchants/

Company Information

NoFraud
Founded: 2014
United States
wyllo.ai/

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Not Supported
Order Entry Not Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Not Supported
Shipping Management Not Supported
Special Order Management Not Supported

Integrations

Shopify Supported
AmmoReady Supported
Appbrew Supported
BigCommerce Not Supported
Flip Supported
Magento Supported
Prive Supported
Rokt Catalog Supported
ShipCalm Supported
WooCommerce Supported
Wufoo Supported

Integrations

Shopify Supported
AmmoReady Not Supported
Appbrew Not Supported
BigCommerce Supported
Flip Not Supported
Magento Not Supported
Prive Not Supported
Rokt Catalog Not Supported
ShipCalm Not Supported
WooCommerce Not Supported
Wufoo Not Supported
Claim Route and update features and information
Claim Route and update features and information
Claim Wyllo and update features and information
Claim Wyllo and update features and information