Audience
Ecommerce, CX, and operations leaders seeking to prevent fraud and abuse across the customer journey while protecting revenue and maintaining trusted customer experiences
About Wyllo
Wyllo is a risk intelligence platform for ecommerce that connects identity, behavior, and post-purchase signals across the full customer journey, from pre-purchase and checkout through returns, claims, and support. Instead of evaluating risk one transaction at a time, it unifies customer intelligence in a dynamic decision layer that gives teams end-to-end visibility into fraud and abuse across brands and channels, while connecting the behavior of the same user or cluster across orders and interactions. It is designed to help merchants make more confident, trust-based decisions without creating unnecessary friction for good customers. Its capabilities include bot and unauthorized reseller detection, AI-powered payment fraud screening backed by human fraud experts, return fraud and abuse prevention using advanced risk models, and claim and policy abuse prevention that identifies risk and intent before they turn into refunds, disputes, or escalations.