RingCentral RingEX

RingCentral RingEX

RingCentral
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About

RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.

About

SIPSTACK combines cloud PBX, business messaging, and AI call handling in one communications platform for businesses. Nova provides extensions, auto attendants, ring groups, call queues, call recording, voicemail-to-email with AI transcription, desktop and mobile apps, and IP desk phone support. Flare supports two-way SMS/MMS, messaging campaigns, automated replies, and built-in 10DLC registration from business numbers. Aura AI voice agents answer and resolve calls and provide transcripts, summaries, and sentiment analysis. SARA is an in-app assistant that makes account changes from plain-language requests. The apps are available for Windows, macOS, iPhone, iPad, and Android, and the platform also works in a web browser. SIPSTACK offers month-to-month subscriptions, free number porting, and a 14-day free trial.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

RingCentral RingEX supports organizations of any size, from companies with 2 workers to 1000+ employees.

Audience

Small and mid-sized businesses in Canada and the US that want a cloud phone system, business texting, and AI call answering in one place.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99/month/user
Free Version Supported
Free Trial Supported

Pricing

$19/user/month
Nova Core is $19/user/month with monthly billing. Annual prepayment lowers the effective Core rate to $15.20/user/month, billed as $182.40 per user per year. Nova Pro includes a 14-day free trial and converts to a paid subscription unless canceled or changed before the trial ends. Plans have no long-term contracts and can be canceled anytime.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.7 / 5
design 4.7 / 5
support 4.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The platform is very easy to use and devices which you can add makes it very great tool if you on a mobile office or you often not at the desk. Also, for a stationary office work the platform can replace a normal desk phone
  • This software is great for allowing us to communicate internally at no cost. It also has the plus of being the only free solution I’ve found with dial in numbers.
  • Ability to give out RingCentral numbers on cell phones, so users do not need to use their personal number to make contact. Easy design and interface when setting up users and managing teams. Support is very quick to respond.
  • Works great for a small to midsized company and is a valuable asset which will enable them to better handle their call volumes.
  • Has all the features needed with desktop, mobile, and browser capabilities. With click to call from your mobile or browser is a sweet add-on. able to set up simple IVRs for your business needs as well.

Cons

  • Using it almost every day, platform itself works perfectly, hence its relies on your connection.
  • The only con is feature limitations, which is to be expected.
  • Service is dependent on the internet, so when traveling down the highway, sometimes a call will drop if you have bad cell reception.
  • End user training is the biggest hurdle I am facing as some are up in age and set in their ways.
  • The only con for the system would be when adding new users and setting up extensions could be confusing at first but after you create a few you will get the hang of it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

RingCentral
Founded: 2003
United States
www.ringcentral.com

Company Information

SIPSTACK
Founded: 2016
Canada
sipstack.com

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications

Alternatives

D Line

D Line

DaVinci Tech Solutions
Frontier SmartVoice

Frontier SmartVoice

Frontier Communications

Categories

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Video Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Integrations

Agile CRM Supported
Apptivo Supported
Box Supported
Chorus by ZoomInfo Supported
ClickUp Supported
Dropbox Supported
ElectroNeek Supported
Google Workspace Supported
Halo Service Desk Supported
ITBoost Supported
Okta Supported
PCRecruiter Supported
Pipedream Supported
RingCentral AI Receptionist Supported
RingCentral Video Supported
Rippling Supported
SmartAdvocate Supported
Smokeball Supported
Theta Lake Supported
ZIRO Supported

Integrations

Agile CRM Not Supported
Apptivo Not Supported
Box Not Supported
Chorus by ZoomInfo Not Supported
ClickUp Not Supported
Dropbox Not Supported
ElectroNeek Not Supported
Google Workspace Not Supported
Halo Service Desk Not Supported
ITBoost Not Supported
Okta Not Supported
PCRecruiter Not Supported
Pipedream Not Supported
RingCentral AI Receptionist Not Supported
RingCentral Video Not Supported
Rippling Not Supported
SmartAdvocate Not Supported
Smokeball Not Supported
Theta Lake Not Supported
ZIRO Not Supported
Claim RingCentral RingEX and update features and information
Claim RingCentral RingEX and update features and information
Claim SIPSTACK and update features and information
Claim SIPSTACK and update features and information