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About

Rezolve.ai is an Agentic AI platform built for enterprise IT, HR, and FinOps operations. The solution combines multi-agent orchestration, AI-powered enterprise search, workflow automation, and autonomous support capabilities to help organizations modernize employee service operations. Rezolve.ai enables AI agents to resolve repetitive service requests, automate workflows, search enterprise knowledge bases, and interact with backend systems across Microsoft Teams, Slack, voice, chat, email, and mobile channels. The platform integrates with ServiceNow, Jira Service Management, Freshservice, Workday, SharePoint, Confluence, and other enterprise systems. Key features include: - Autonomous ticket handling - AI voice support - Enterprise AI search with citations - Conversational workflow automation - AI Ops automation - No-code AI agent deployment - Enterprise-grade governance and compliance Rezolve.ai helps enterprises reduce support costs and improve response times.

About

Servicely is a cloud enterprise service management platform for organizations that manage IT and employee services across multiple departments. It combines a service-management system of record with AI agents designed to carry out service work through governed workflows. IT teams can manage incidents, requests, changes, problems, knowledge, service catalogs and related processes, while organizations can extend service delivery to areas such as HR, finance and legal. The platform supports configurable workflows, automation, approvals and service portals, with employees able to engage through web experiences and channels such as Microsoft Teams and Slack. Servicely is intended for enterprises seeking to coordinate service operations on one platform, modernize IT service management and automate routine work while retaining human oversight for decisions and actions that require it.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Mid-market and enterprise IT and service teams managing service operations across departments.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Rezolve.ai
Founded: 2016
United States
www.rezolve.ai

Company Information

Servicely
Founded: 2019
Australia
www.servicely.ai/

Alternatives

Alternatives

Sierra

Sierra

Sierra.ai
Ivanti ITSM

Ivanti ITSM

Ivanti
SysAid

SysAid

SysAid Technologies

Categories

AI Assistants Supported
AI IT Agents Supported
Chatbot Supported
Conversational AI Supported
Help Desk Supported

Categories

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

Jira Supported
Microsoft Graph Supported
BOSSDesk Supported
Dropbox Supported
Freshservice Supported
Google Drive Supported
Google Workspace Not Supported
Lansweeper Not Supported
ManageEngine AD360 Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Microsoft Intune Not Supported
Microsoft Teams Not Supported
NetSuite Not Supported
NinjaOne Not Supported
Okta Supported
ServiceNow Supported
Slack Not Supported
Zendesk Supported

Integrations

Jira Supported
Microsoft Graph Supported
BOSSDesk Not Supported
Dropbox Not Supported
Freshservice Not Supported
Google Drive Not Supported
Google Workspace Supported
Lansweeper Supported
ManageEngine AD360 Not Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Microsoft Intune Supported
Microsoft Teams Supported
NetSuite Supported
NinjaOne Supported
Okta Not Supported
ServiceNow Not Supported
Slack Supported
Zendesk Not Supported
Claim Rezolve.ai and update features and information
Claim Rezolve.ai and update features and information
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Claim Servicely and update features and information