Related Products
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About
Look up installation manuals, service bulletins, troubleshooting guides, and more right from your mobile device. Upload private documents for quick distribution to your mobile field workforce. Invite your colleagues to join and help each other remotely using live video and images, draw on the screen to highlight problem areas. You can also share documents, email, and make voice calls all from one screen. Search for solutions in our knowledge base. All conversations and interactions get converted to knowledge so that the same questions can be answered through a simple search in the future. ResolutionTube helps capture and disperse tribal knowledge in the technician community. ResolutionTube opens the conversation to technicians and industry leaders from many organizations. Rather than being limited to only the field techs that you know, you’ll be able to use our contact book to connect with technicians with expertise in the problems you’re trying to solve.
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About
ResolveGrid is an agentic AI field service platform that helps teams resolve complex equipment issues faster with AI guidance, computer vision, real-time video, and remote expert workflows. The platform brings technicians the next-best actions, visual context, enterprise knowledge, and workflow support they need at the point of service. ResolveGrid helps reduce unnecessary dispatches by enabling AI agents to triage and resolve issues remotely. Its capabilities include intelligent workflows, agentic diagnostics, visual inspection, remote collaboration, connected knowledge, training, and expert escalation. The platform carries workflow history and visual context into escalations so experts can support technicians without losing momentum. Built for modern field service organizations, ResolveGrid helps improve first-time fix rates, reduce service time, increase remote resolution, and deliver more consistent technician performance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Mobile collaboration and troubleshooting platform for businesses
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Audience
Field service teams, service leaders, technicians, remote experts, equipment manufacturers, enterprise service organizations, technical support teams, training teams, and companies that need agentic AI guidance, computer vision, remote expert workflows, real-time video support, technician training, knowledge management, dispatch reduction, first-time fix improvement, remote resolution, and field service workflow automation
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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PricingContact Us
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationResolutionTube
Founded: 2014
United States
www.resolutiontube.com
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Company InformationResolveGrid
Founded: 2026
United States
resolvegrid.ai/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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