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About

ReplyLoop is a structured reply intelligence platform designed to improve revenue performance driven by inbound conversations. It captures inbound sales and customer messages from connected channels (e.g., shared inboxes or support queues), generates AI-assisted reply suggestions, and requires human approval before sending to ensure quality control. Every approved reply is logged, categorized, and performance-tracked against outcomes such as response rate, deal progression, and conversion. Over time, the system identifies which reply structures, tones, and content patterns drive measurable results. Teams gain standardized messaging, reduced response variability, and analytics that connect communication quality to revenue impact. ReplyLoop combines human oversight with AI assistance, creating a feedback loop that continuously improves reply effectiveness without sacrificing control or brand integrity.

About

Receive notifications, reply on the go and use keywords to quickly take action! Allow your users to interact, share and discuss ideas. Reply in public, or in private. Let the right person reply to the right discussion with queues and assignments. Tender automatically reminds you to follow up at the right time so you don't have to. Reports allow you to keep an eye on your response times, your productivity and your team.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B SaaS companies, Sales teams handling inbound leads, SDR / BDR teams, Customer success teams, Revenue operations teams, Start-up founders managing shared inboxes, Agencies handling client lead responses, Support teams tied to conversion outcomes & High-volume inbox environments (sales@, info@, support@). Best company fit size 5–200 employees, Early-stage to Series B SaaS and Teams with structured outbound + inbound motion. Industries: SaaS / Software, Marketing & Sales Technology, Professional Services, Agencies, E-commerce (high intent inquiries) and Tech start-ups

Audience

Help Desk solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£49/month founding member, £79
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ReplyLoop
Founded: 2026
replyloop.co.uk

Company Information

ENTP
entp.com

Alternatives

Alternatives

Groove

Groove

Groove Networks
Abhisi Help Desk

Abhisi Help Desk

Techovarya Software

Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

ActiveCampaign
Stackreaction
Wufoo

Integrations

ActiveCampaign
Stackreaction
Wufoo
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