Audience
Help Desk solution for companies
About Tender Support
Receive notifications, reply on the go and use keywords to quickly take action! Allow your users to interact, share and discuss ideas. Reply in public, or in private. Let the right person reply to the right discussion with queues and assignments. Tender automatically reminds you to follow up at the right time so you don't have to. Reports allow you to keep an eye on your response times, your productivity and your team.
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Pricing
Starting Price:
$49 per month
Integrations
Company Information
ENTP
entp.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
Tender Support Frequently Asked Questions
Tender Support Product Features
Customer Service
Knowledge Base
Live Chat
Self Service Portal
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Performance Metrics
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Alerts / Escalation
Automated Routing
Incident Management
Known Issue Management
Multiple Brands / Products