TechSuite

TechSuite

RepairTech
+
+

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About

RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.

About

TechSuite is a Windows + cloud SaaS that automates the repetitive parts of bench repair work. It bundles diagnostic, cleanup, malware-removal, and network-repair tools into a single workflow, generates branded customer reports, and pushes reports directly to Syncro and RepairShopr tickets. Built for computer repair shops, MSPs, and hybrid businesses. Tools run standalone at the bench or invoke from inside RMM scripting engines (Syncro, NinjaOne, ConnectWise, Atera) for automated maintenance on managed endpoints — TechSuite is the prebuilt library of repair scripts that RMM engines don't ship with. Reacquired by its original founders in August 2025. Since then: dashboard redesigned, infrastructure modernized, AI report summaries shipped, 15+ core tools rewritten. Weekly releases. $25 per month per tech. 14-day free trial — no credit card.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Repair Shops

Audience

Computer repair shops, IT service providers, and MSPs running bench diagnostic, repair, and reporting workflows. Particularly hybrid shops doing both ad-hoc bench work and recurring managed-services maintenance.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99.00/month/user
Free Version
Free Trial

Pricing

$25.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RepairDesk
Founded: 2014
United States
www.repairdesk.co

Company Information

RepairTech
Founded: 2011
United States
www.repairtechsolutions.com

Alternatives

Alternatives

HappySat

HappySat

Invarosoft
BytePhase

BytePhase

BytePhase Technologies Pvt Ltd
ConnectWise PSA

ConnectWise PSA

ConnectWise
CRMJIO

CRMJIO

Ur Heaven Space Pvt Ltd
ServiceBench

ServiceBench

Asurion Services

Categories

Categories

Appointment Reminder Features

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Jewelry Store Management Features

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Repair Shop Features

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Integrations

Atera
Autotask PSA
ConnectWise Automate
Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
RepairShopr
Square Appointments
Square POS
Square Payments
Square for Retail
Stripe
Syncro
Tyro EFTPOS
Xero

Integrations

Atera
Autotask PSA
ConnectWise Automate
Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
RepairShopr
Square Appointments
Square POS
Square Payments
Square for Retail
Stripe
Syncro
Tyro EFTPOS
Xero
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