Repair RightRecte
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Related Products
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Repair Right:
About
Repair Right is a Shopify app that helps repair shops manage intake and service tickets within the retail system they use for sales. Staff can create jobs from Shopify POS, record repair details, and track each ticket through the repair workflow, including a queue for jobs needing attention. The app connects repair parts to Shopify inventory and returns stock when a ticket is canceled. Shops can print claim checks and work orders, take deposits and pickup payments through Shopify checkout, and export ticket data as CSV. Customers can check repair progress on a status page and receive email updates as work advances. Repair Right is intended for Shopify merchants handling phone and electronics, computer, bicycle, watch and jewelry, musical instrument, footwear, small-engine, sewing-machine, and vacuum repairs.
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Reponse:
About
Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. Unlimited seats on every plan: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, order tracking and returns handled in the chat, each customer's tickets and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, find orders and start returns, triage tickets and draft replies for the team. Three plans with every AI agent: $39 a month for 1,000 AI actions, $99 for 3,000 and $249 for 10,000, then $0.05 per extra action, billed through Shopify within the monthly budget the merchant sets. Each plan starts with a free 14-day trial. Reponse works in English and French and installs from the Shopify App Store.
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Repair Right:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Reponse:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Repair Right:
Audience
Repair shops on Shopify POS: phones, computers, bikes, watches, instruments, shoes, small engines
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Reponse:
Audience
Shopify merchants and ecommerce support teams
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Repair Right:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Reponse:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Repair Right:
API
Offers API
Not Supported
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Reponse:
API
Offers API
Not Supported
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Repair Right:
Screenshots and VideosNo images available
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Reponse:
Screenshots and Videos |
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Repair Right:
Pricing
$0/month
Free Version
Supported
Free Trial
Supported
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Reponse:
Pricing
$39/month
Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan.
Free Version
Not Supported
Free Trial
Supported
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Repair Right:
Reviews/
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Reponse:
Reviews/
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Repair Right:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Reponse:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Repair Right:
Company InformationRecte
Founded: 2026
United States
recte.tech/apps/repairright/
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Reponse:
Company InformationReponse
France
reponse.ai
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Alternatives |
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Repair Right:
Categories |
Reponse:
Categories |
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Reponse:
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
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Repair Right:
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Reponse:
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