RemoteCall

RemoteCall

RSUPPORT Co. Ltd.
+
+

Related Products

  • Zoho Assist
    2,277 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,598 Ratings
    Visit Website
  • ScreenMeet
    35 Ratings
    Visit Website
  • NinjaOne
    6,064 Ratings
    Visit Website
  • Admin By Request Endpoint Privilege Management
    105 Ratings
    Visit Website
  • DriveStrike
    24 Ratings
    Visit Website
  • 3CX
    1,237 Ratings
    Visit Website
  • CrankWheel
    240 Ratings
    Visit Website
  • RemotePeople
    546 Ratings
    Visit Website
  • ESET PROTECT Advanced
    2,332 Ratings
    Visit Website

About

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals. Enhance your business, from your PCs, mobile devices, websites and apps, with RSUPPORT's revolutionary remote service technology. Our flagship products, RemoteCall WebViewer has been well received and praised by all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, for its impressive speed, reliability, and security.

About

Remote support, online meetings, and demonstration tools offering website integration, screen sharing, audio, and desktop recording. Browser-based, no download HTML5 viewer, blazing-fast Windows RDP support, access and manage unattended PCs.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Call centers, IT team, customer support

Audience

All users who need remote Support and meeting services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59.90/month/user
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user
PC + Visual : $74.90 / month / user
PC + Mobile + Visual : $129.90 / month / user

* Bulk license discount available.
** Standalone/in-house deployment available.
Free Version Not Supported
Free Trial Supported

Pricing

$14.00/month
https://showmypc.com/hosting/hosting-prices.html
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to initiate a remote support session using a simple six-digit code, which improves security. The data usage during sessions is efficient, and the program automatically removes itself after the session ends.

Cons

  • The connection quality may depend on the user’s network environment, and first-time users may need brief guidance to understand how to start the session smoothly.

Pros & Cons from Real Users

Pros

  • ShowMyPC is a browser-based platform. It comes with cross-platform support. Desktop and mobile screen sharing can also possible without login. Real-time chat.

Cons

  • I'm pretty impressed with ShowMyPC. It's easy to use. No cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RSUPPORT Co. Ltd.
Founded: 2001
South Korea
www.remotecall.com

Company Information

ShowMyPC
Founded: 2007
United States
showmypc.com

Alternatives

Alternatives

Categories

Remote Support Supported

Categories

Help Desk Supported
RDP Supported
Remote Desktop Supported
Remote Support Supported
Screen Sharing Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Not Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Screen Sharing Features

Annotations / Drawing Tools Not Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Supported
Presenter Control Management Not Supported
Remote Control Not Supported
Screen Capture Not Supported
Screen Mirroring Not Supported
Screen Recording Not Supported

Integrations

No info available.

Integrations

No info available.
Claim RemoteCall and update features and information
Claim RemoteCall and update features and information
Claim ShowMyPC and update features and information
Claim ShowMyPC and update features and information