RemoteCall

RemoteCall

RSUPPORT Co. Ltd.
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About

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. Best solution for IT professionals. Enhance your business, from your PCs, mobile devices, websites and apps, with RSUPPORT's revolutionary remote service technology. Our flagship products, RemoteCall WebViewer has been well received and praised by all types of companies, governments, public institutions, manufacturers, as well as from organizations in finance and education, for its impressive speed, reliability, and security.

About

RemoteToPC is your best choice for Remote Computer Access. For personal, Tech support, or for whole office remote access, we think you'll find that RemoteToPC is the most secure and affordable solution available today. Affordable zero-configuration remote computer access software. Just install RemoteToPC on an office PC and work on it from your home PC, or access your home PC remotely. Our Basic plan includes unlimited remote computer access to up to 10 remote PCs for just $99/yr . It’s the best remote PC access solution for personal & small office use. Securely access your PC from home, provide remote computer support to a friend or family member, do remote training, or get fast and secure remote access to a PC from anywhere you have internet access. The business plan has the same features as Basic, but you get access to up to 20 remote PCs. It’s an affordable, & easy way to implement unattended remote access.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Call centers, IT team, customer support

Audience

Small businesses, enterprises, remote office workers, IT consultants seeking a tool to improve their processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59.90/month/user
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user
PC + Visual : $74.90 / month / user
PC + Mobile + Visual : $129.90 / month / user

* Bulk license discount available.
** Standalone/in-house deployment available.
Free Version Not Supported
Free Trial Supported

Pricing

$99 per year
Basic - 10pc $99/yr
Business - 20pc $199/yr
Teams - 50pc $299/yr
Enterprise 100pc+ $399/yr+
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to initiate a remote support session using a simple six-digit code, which improves security. The data usage during sessions is efficient, and the program automatically removes itself after the session ends.

Cons

  • The connection quality may depend on the user’s network environment, and first-time users may need brief guidance to understand how to start the session smoothly.

Pros & Cons from Real Users

Pros

  • The Swiss Knife for every SysOp! RemoteToPC is affordable, a much better product than LogMe… and has extra benefits like the online presence of PC’s and Servers! With 2 FA it is a very safe product and within a few clicks you can support your customers as an IT Pro SysOp! They have a free trial for 2 weeks! Support is outstanding, although you will probably have no need to call the support desk: the software is stable and works for you 24 x 7

Cons

  • Uploading files to the remote pc is somewhat slow compared to other remote tools

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RSUPPORT Co. Ltd.
Founded: 2001
South Korea
www.remotecall.com

Company Information

RemoteToPC
Founded: 2014
United States
remotetopc.com

Alternatives

Alternatives

VNC Connect

VNC Connect

RealVNC
LiteManager

LiteManager

LiteManagerTeam
AnyDesk

AnyDesk

AnyDesk Software

Categories

Remote Support Supported

Categories

Remote Desktop Supported
Remote Support Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Not Supported
Remote Print Supported
Remote Wake Supported
User Management Supported

Integrations

No info available.

Integrations

No info available.
Claim RemoteCall and update features and information
Claim RemoteCall and update features and information
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