RelayMartello Systems
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SMS ReminderCK Digital
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Related Products
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About
Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.
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About
SMS Reminder is a browser-based appointment calendar and automated SMS reminder service for hair salons, barbers, beauty salons, physiotherapists, and auto service businesses. It texts customers 24 hours before appointments, with reminders in Greek or English, and stores customer details so repeat bookings can use a reference number. The calendar accounts for working hours, breaks, and leave, while IRENE finds the next available slot. Multi-Chair combines workstations in one calendar, each with its own name, color, hours, and appointment length. The service also sends annual birthday messages and personal reminders, such as alerts for VAT dates or supplier orders. Its optional AI-Call Assistant answers missed calls and can book, change, or cancel appointments during the call. The browser-based service works on any device without an app installation or setup fee. The flat business subscription does not vary by staff count; SMS usage is charged separately.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Appointment businesses, startups, and tech companies that handle customer messages and booking.
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Audience
Hair salons, barbers, beauty salons, physiotherapists, and car service garages.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version
Supported
Free Trial
Not Supported
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Pricing
€25/business/month
Solo plan: €25/month; Multi-Chair plan: €35/month. SMS credits cost €0.025 each and are billed at the end of the monthly period; dual reminders use two credits. A refundable SMS deposit is collected at registration: €8.75 for Cyprus and €15 for Greece or the United Kingdom. VAT is not included. No setup costs. Optional AI-Call Assistant starts at €45/month.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationMartello Systems
Founded: 2026
United States
relaycustomerops.com
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Company InformationCK Digital
Cyprus
smsrem.com/bz/
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Categories |
Categories |
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Integrations
Google Calendar
Not Supported
Instagram
Not Supported
Mycel
Not Supported
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