Relay

Relay

Martello Systems
SMS Reminder

SMS Reminder

CK Digital
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About

Relay is customer messaging and appointment-operations software for salons, barbers, lash and brow studios, med spas, tattoo studios, pet groomers and other appointment businesses. It brings texts, email, calls, web chat, form inquiries, and connected Facebook and Instagram messages into a shared customer inbox. Businesses can publish booking links, sync calendars with Google Calendar, check availability for conflicts, send appointment reminders, prompt clients to rebook, and notify waitlisted customers when a slot opens. Automated workflows can text back missed callers and follow up with leads. Relay's AI can draft replies for staff approval or send automatic replies, depending on settings. The optional AI Front Desk answers calls and books appointments. The service also includes contact records, forms, pipelines, and API access on qualifying paid plans. Relay is web-based and connects to Martello's stack, including Mycel, its shared business knowledge layer.

About

SMS Reminder is a browser-based appointment calendar and automated SMS reminder service for hair salons, barbers, beauty salons, physiotherapists, and auto service businesses. It texts customers 24 hours before appointments, with reminders in Greek or English, and stores customer details so repeat bookings can use a reference number. The calendar accounts for working hours, breaks, and leave, while IRENE finds the next available slot. Multi-Chair combines workstations in one calendar, each with its own name, color, hours, and appointment length. The service also sends annual birthday messages and personal reminders, such as alerts for VAT dates or supplier orders. Its optional AI-Call Assistant answers missed calls and can book, change, or cancel appointments during the call. The browser-based service works on any device without an app installation or setup fee. The flat business subscription does not vary by staff count; SMS usage is charged separately.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Appointment businesses, startups, and tech companies that handle customer messages and booking.

Audience

Hair salons, barbers, beauty salons, physiotherapists, and car service garages.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version Supported
Free Trial Not Supported

Pricing

€25/business/month
Solo plan: €25/month; Multi-Chair plan: €35/month. SMS credits cost €0.025 each and are billed at the end of the monthly period; dual reminders use two credits. A refundable SMS deposit is collected at registration: €8.75 for Cyprus and €15 for Greece or the United Kingdom. VAT is not included. No setup costs. Optional AI-Call Assistant starts at €45/month.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Martello Systems
Founded: 2026
United States
relaycustomerops.com

Company Information

CK Digital
Cyprus
smsrem.com/bz/

Alternatives

Alternatives

Hournook

Hournook

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BarbrFlow

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Stippa

Stippa

De Rechter Software
SMS Reminder

SMS Reminder

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BarbrFlow

BarbrFlow

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Clienteka

Clienteka

PLWebsites
ClicAs

ClicAs

Grupo Clic
Polished

Polished

POLISHED

Categories

Categories

Integrations

Google Calendar Supported
Instagram Supported
Mycel Supported

Integrations

Google Calendar Not Supported
Instagram Not Supported
Mycel Not Supported
Claim Relay and update features and information
Claim Relay and update features and information
Claim SMS Reminder and update features and information
Claim SMS Reminder and update features and information