Routee vs. Sinch Comparison


Routee AMD Telecom	Sinch	+	+
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About Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user	About Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses around the world	Audience Companies of all sizes
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.01 one-time fee Free subscription then price based on usage Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.5 / 5 features 2.5 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Routee is the ideal way to reach the customer. It makes SMS marketing very seamless and efficient. It helps to enhance communication. Implementation of Routee in campaign is easy. Easy to use platform Extremely quick and helpful customer support Integrated with our CRM Cons I enjoyed using Routee, it great for marketing purposes. First top up may take up to 3 days to be processed	Pros & Cons from Real Users Pros It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse. They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them. Cons They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset! The problem persists for a few months now. As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information AMD Telecom Founded: 2001 Greece www.routee.net	Company Information Sinch Founded: 2008 Sweden www.sinch.com
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Categories Authentication Supported Bulk SMS Supported Business Text Messaging Supported Communications Platform as a Service (CPaaS) Supported Email Marketing Supported Integrated Revenue and Customer Management (IRCM) Software for CSPs Supported IVR Supported Marketing Automation Supported Push Notifications Supported SMS Marketing Supported Transactional Email Supported Voice Broadcasting Supported	Categories Bulk SMS Supported Chat SDK & API Supported Cloud Communication Platform Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported SMS Gateways Supported SMS Marketing Supported Voice Calling API & SDK Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Authentication Features Biometric Not Supported Credential Management Supported Knowledge-Based Authentication Supported Mobile Authentication Supported Multifactor Authentication Supported Out-of-Band Authentication Supported Policy Management Supported Self Service Portal Supported Single Sign On Supported Social Sign On Not Supported Email Marketing Features A/B Testing Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Not Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Not Supported Template Management Supported WYSIWYG Email Editor Not Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Not Supported Landing Pages / Web Forms Not Supported Lead Scoring Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Not Supported Website Visitor Tracking Supported Push Notifications Features A/B Testing Supported Analytics Supported Campaign Segmentation Supported Contextual Targeting Supported Device Targeting Supported Expiry Notifications Supported Geo Targeting Supported Mobile Notifications Supported Notification Scheduling Supported Visual Notifications Supported Web Notifications Supported Transactional Email Features A/B Testing Supported Contact Database Supported Dynamic Content Not Supported Email Monitoring Supported Mailing List Management Supported Reporting/Analytics Supported Spam Check Supported Template Management Supported
Integrations Stackreaction Supported AdRoll Supported Comarch Loyalty Marketing Platform Not Supported Cordial Not Supported Facebook Messenger Not Supported Freshdesk Supported GitHub Supported HubSpot CRM Supported HubSpot Customer Platform Supported Instagram Not Supported Junos Traffic Vision Supported LiveChat Supported Magento Supported OpenCart Supported PrestaShop Supported Pure Chat Supported Retainly Not Supported Shopify Supported Sinch Contact Pro Not Supported Zapier Supported Show More Integrations View All 50 Integrations	Integrations Stackreaction Supported AdRoll Not Supported Comarch Loyalty Marketing Platform Supported Cordial Supported Facebook Messenger Supported Freshdesk Not Supported GitHub Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Instagram Supported Junos Traffic Vision Not Supported LiveChat Not Supported Magento Not Supported OpenCart Not Supported PrestaShop Not Supported Pure Chat Not Supported Retainly Supported Shopify Not Supported Sinch Contact Pro Supported Zapier Not Supported Show More Integrations View All 25 Integrations
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