Related Products
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About
ROGER365.io is a Microsoft-certified Contact Center as a Service (CCaaS) solution that transforms Microsoft Teams into an AI-powered omnichannel contact center. It unifies voice, webchat, WhatsApp, SMS, Facebook, and email into a single Teams-native interface no separate platforms required.
Key capabilities include:
Omnichannel Hybrid Queues – all channels in one unified queue
Smart routing – skills-based, round-robin, and Teams presence-based
Agent tools – real-time queue insights, call handling, notes, and callback scheduling
Supervisor dashboards – live monitoring, whisper, and barge features
AI & automation – Azure OpenAI, Copilot, sentiment analysis, and workflow triggers
CRM & Power Platform integration – Dynamics 365, Power Automate, and custom Power Apps embedded in the agent view
Reporting – real-time and historical analytics across all channels
Cloud-native, deployable in under 10 minutes, and trusted by brands like Rijksmuseum, Quooker, and Tony's Chocolonely
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About
A solution that requires zero investment in infrastructure, IT, and operations personnel. Your organization can save up to 50% of phone subscription costs through free internal phone calls. Process automation through AI, callbot, and chatbot integration helps improve agent performance and productivity. Operating for more than 800 clients with 40 million end-users, providing operation stability of up to 99.9%. Highly detailed overviews to assess the contact center’s productivity and agent KPIs. This supports the management process effectively. Save customer data with StringeeX contact using custom fields to identify customers, even as soon as they call. Save customer issues using tickets, allowing agents to track the entire process while handling customer issues.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Mid-to-large enterprises already using Microsoft Teams or Microsoft365 for internal and public communication, looking to extend their Teams environment into a fully featured contact center — without adding separate platforms or vendors. Primary decision-makers are IT Managers, CIOs, and Operations leaders responsible for telephony infrastructure, Microsoft 365 governance, and software consolidation. They prioritize security, compliance, seamless Microsoft ecosystem integration, rapid deployment, and low maintenance overhead. Industries include professional services, financial services, retail, healthcare, education, and the public sector.
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Audience
Companies interested in a Contact Center software to enhance customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€25/user/month
Free Version
Free Trial
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Pricing
$12 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationROGER365.io
Founded: 2021
The Netherlands
www.roger365.io
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Company InformationStringeeX
stringeex.com
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Categories |
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Integrations
Microsoft Teams
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