QuickFeedback vs. Simplesat Comparison


QuickFeedback	Simplesat Pronto Holdings	+	+
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About QuickFeedback is feedback and review-growth software for local service businesses: restaurants, cafes, salons, spas, dental and medical offices, car washes, and hotels. Collect private feedback two ways. QR Feedback lets walk-in customers scan and respond on the spot, with no app and no login. Automated Feedback sends a request automatically after an appointment, starting with Calendly. Customers tap a rating, write feedback in their own words, and get a warm AI reply. Every customer then reaches the same public-review option at the same prominence, on Google, Yelp, Tripadvisor, or wherever you choose. Free 30-day trial, no credit card required.	About Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small businesses, restaurants, dental clinics, medical practices, spas, wellness centers, home service businesses, and multi-location businesses looking to improve customer feedback collection, online reputation, and review generation.	Audience - IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $29/month Free Version Not Supported Free Trial Supported	Pricing $99/month All inclusive pricing - Unlimited customers, users, and surveys. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy. I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well. Cons With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information QuickFeedback United States www.quickfeedback.ai	Company Information Pronto Holdings Founded: 2016 United States www.simplesat.io
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Categories Customer Feedback Supported	Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported
	Show More Features Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported
Integrations AWeber Not Supported CodeTwo Email Signatures 365 Not Supported Datto RMM Not Supported Datto Workplace Not Supported Freshdesk Not Supported Freshservice Not Supported Jira Service Management Not Supported Kaseya VSA Not Supported Mailchimp Not Supported Microsoft Outlook Not Supported Microsoft Teams Not Supported Strategy Overview Not Supported Supermetrics Not Supported Trengo Not Supported WHMCS Not Supported Wufoo Not Supported Zapier Not Supported Zendesk Not Supported Zendesk Explore Not Supported Zoho Desk Not Supported Show More Integrations	Integrations AWeber Supported CodeTwo Email Signatures 365 Supported Datto RMM Supported Datto Workplace Supported Freshdesk Supported Freshservice Supported Jira Service Management Supported Kaseya VSA Supported Mailchimp Supported Microsoft Outlook Supported Microsoft Teams Supported Strategy Overview Supported Supermetrics Supported Trengo Supported WHMCS Supported Wufoo Supported Zapier Supported Zendesk Supported Zendesk Explore Supported Zoho Desk Supported Show More Integrations View All 53 Integrations
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