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About

A world-leading queue management system. Qtrac® is a cloud-based virtual queuing and appointment scheduling platform. Thousands of customers are queued by Qtrac every day. Learn why both small businesses and the nation’s largest enterprise companies choose Qtrac. It’s no secret that customers hate to wait. Discover how virtual queuing puts customers back in charge, increasing satisfaction and boosting brand loyalty. Eliminate lines and crowds with virtual queuing. Easily manage visitors plus gain insights into their needs prior to serving them. Control and manage workload and occupancy to maximize efficiency. Manage capacity with appointment scheduling. Engage and connect with mobile queuing. Communicate directly with customers for the ultimate personalized experience. Eliminate customer frustration and improve brand loyalty. Appointment reminders keep customers on time and reduce no-shows. Wait-time notifications offer marketing and advertising opportunities.

About

WaitQ is a user-friendly cloud-based queue management platform that elevates the waiting experience and helps businesses lose fewer customers to long waits and no-shows. In addition to waitlists, it handles appointments and RSVP guest lists too, so businesses can manage the entire customer flow, whether walk-ins or bookings, from a single platform. Customers check-in or book an appointment on a branded public page, on their own phone or at a kiosk, and see their live status on a virtual waiting room, with no app download or account needed to join. Notifications go out via push, SMS, WhatsApp, or email the moment it's their turn, so customers can step away from a crowded entrance and wait wherever suits them. Floorplans and table management are also available for restaurants. Analytics track wait times, queue patterns, and no-show rates over time, and the platform supports custom branding across every touchpoint, without app downloads or specific hardware to buy or maintain.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage their queuing and appointment scheduling processes

Audience

Restaurants, retail shops, hotels, salons, barbershops, clinics and other busy physical businesses.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$216.90 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$27/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Qtrac
United States
qtrac.com

Company Information

WaitQ
Founded: 2026
Portugal
waitq.app/

Alternatives

Alternatives

Categories

Categories

Queue Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Qtrac and update features and information
Claim Qtrac and update features and information
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Claim WaitQ and update features and information