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About

The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility.

About

WaitQ is a user-friendly cloud-based queue management platform that elevates the waiting experience and helps businesses lose fewer customers to long waits and no-shows. In addition to waitlists, it handles appointments and RSVP guest lists too, so businesses can manage the entire customer flow, whether walk-ins or bookings, from a single platform. Customers check-in or book an appointment on a branded public page, on their own phone or at a kiosk, and see their live status on a virtual waiting room, with no app download or account needed to join. Notifications go out via push, SMS, WhatsApp, or email the moment it's their turn, so customers can step away from a crowded entrance and wait wherever suits them. Floorplans and table management are also available for restaurants. Analytics track wait times, queue patterns, and no-show rates over time, and the platform supports custom branding across every touchpoint, without app downloads or specific hardware to buy or maintain.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Queue Management system for companies

Audience

Restaurants, retail shops, hotels, salons, barbershops, clinics and other busy physical businesses.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$27/month
Starter is for single-location businesses looking to optimize their operation. Grow (starting at $49) is for busier businesses that need more capacity. Business ($119) is for larger, multi-location operators.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

QMAGIK
Founded: 2009
India
www.qmagik.com

Company Information

WaitQ
Founded: 2026
Portugal
waitq.app/

Alternatives

Alternatives

NextUp Walk-in

NextUp Walk-in

NextUp LLC
Zuna QMS

Zuna QMS

Zuna
TOKENN

TOKENN

Cyberzio Innovations Pvt Ltd
NextUp Walk-in

NextUp Walk-in

NextUp LLC
Jonot

Jonot

Jonot Oy

Categories

Queue Management Supported

Categories

Queue Management Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Not Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Integrations

Android Not Supported
Apple iOS Not Supported
Odoo Not Supported

Integrations

Android Supported
Apple iOS Supported
Odoo Supported
Claim QMAGIK and update features and information
Claim QMAGIK and update features and information
Claim WaitQ and update features and information
Claim WaitQ and update features and information