Pylon vs. UserHorn Comparison


Pylon	UserHorn	+	+
Visit Website	Learn More Update Features	Add To Compare	Add To Compare



Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience B2B companies		Audience Businesses searching for a solution to improve their services and increase sales
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $59 per month per seat Free Version Free Trial		Pricing $13 per month Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Pylon United States usepylon.com		Company Information UserHorn Founded: 2017 Czech Republic userhorn.com
Alternatives Zendesk		Alternatives SeamlessDesk Seamless Desk
Social Intents		TomTicket
DevRev		UseResponse
Zoom Virtual Agent Zoom Video Communications		ALVAO Service Desk ALVAO
Trengo View All		OTRS OTRS Group View All
Categories AI Customer Service Chatbot Conversational AI Conversational Support Customer Communications Management Customer Self-Service Customer Service Help Desk Knowledge Management Live Chat		Categories Help Desk
Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management Show More Features Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking		Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management
Integrations Asana Attio GitHub Google Cloud BigQuery HubSpot CRM HubSpot Service Hub Jira Linear Microsoft Teams Opsgenie PagerDuty Pipedrive Salesforce Slack Snowflake incident.io Show More Integrations View All 16 Integrations		Integrations Asana Attio GitHub Google Cloud BigQuery HubSpot CRM HubSpot Service Hub Jira Linear Microsoft Teams Opsgenie PagerDuty Pipedrive Salesforce Slack Snowflake incident.io Show More Integrations
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