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About

Purplepass is rated as one of the best event ticketing software solutions on the market. Started in 2008, they power countless assigned seating, ticketing venues, free event registration events, concerts, fairs, festivals, and even comprehensive season pass ticketing events. They work to provide superior customer service to both customers and event promoters while offering a powerful, yet intuitive way to manage, promote and purchase tickets for an event. Popular features include extensive reporting and real-time alerts, free map building, social media integrations, email marketing, custom event pages, ticket widgets, to name a few. They also offer equipment rentals (scanners, printers, cash drawers, etc.) and a range of custom ticket stock options.

About

VenueStack is an all-in-one platform for nightclubs, lounges, beach clubs, festivals and event venues. Venues sell tickets, take table reservations with deposits, and sell multi-entry passes from one branded booking page that can also be embedded on their own website. Guests pay by card, Apple Pay or Google Pay through the venue's own Stripe account, and keep tickets and passes in Apple Wallet or Google Wallet. On the night, staff scan tickets and passes from a phone or iPad, even when the connection drops, count the door, and run the floor from a live table map with deposits, server assignments and guest notes. Pulse alerts the team to unanswered requests, unpaid deposits and waiting chats. VenueStack also includes a guest CRM, customer accounts, email campaigns, guest chat with an AI concierge, tracking links, ad pixels, and ticket, table, pass and door reports. One plan includes every feature.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Event organizers, venues, promoters, conferences, conventions, sports, education, performing arts, concerts, festivals, fairs, food events

Audience

Nightclubs, lounges, beach clubs, festivals, event venues and ticketed-event promoters

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Zero box office fees
Zero map building fees
Free for free events
Zero sign up and contract fees
Free Version Supported
Free Trial Not Supported

Pricing

$180/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Love the ease of use and the ability to embed the product into our site. The Team is always available and goes above & beyond to make sure we are set up and ready to go!
  • Ease of use - the PurplePass system is easy to use and can allow you to do just about anything you require for your performances. Accessibility to the PurplePass support staff - Our PurplePass representative, Gabe, has been there for us ANYTIME we have questions, concerns or need any type of support. He's answered questions at night and on the weekends, something I was NEVER able to get with our previous ticketing company. Adaptability for either Live Streaming or in-person performances - during 2020 the will we/won't we aspect of performances was constant and PurplePass was there for us the entire time we were attempting to plan our season.
  • Ease of posting and tracking sales of events. Seamless check-in at events day of. Great customer service during the pandemic!

Cons

  • There is really nothing to complain about. The only issue that we ran into early on was phone orders. However, that's been solved.
  • I've not encountered any cons in the last 1-2 years of using the system.
  • Nothing to say here. They have been great to work with.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Purplepass
Founded: 2008
United States
www.purplepass.com/learn/

Company Information

VenueStack
Founded: 2026
www.venuestack.io

Alternatives

Alternatives

Ur Venue

Ur Venue

Venue Management Systems
Sonas

Sonas

Lytesoft

Categories

Box Office Supported
Event Check In Supported
Event Management Supported
Event Marketing Supported
Event Registration Supported
Performing Arts Supported
Ticketing Supported

Categories

Venue Management Supported

Event Check In Features

Attendee Segmentation Supported
Badge Printing Supported
Data Import / Export Supported
Data Synchronization Supported
Guest List Management Supported
Guest List Search Supported
Lead Capture Supported
Multi-Event Supported
QR Codes Supported
Reporting/Analytics Supported
Ticketing Supported

Event Management Features

Attendee Management Supported
Badge Management Not Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Not Supported
Sponsorship Management Not Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Supported

Event Marketing Features

Audience Segmentation Not Supported
Campaign Management Supported
Email Marketing Supported
Event Calendar Supported
Landing Pages / Web Forms Supported
Location-Based Marketing Supported
Reporting/Analytics Supported
Social Media Promotion Not Supported
Surveys & Feedback Supported
Website Management Supported

Festival Management Features

Artist Management Supported
Barcode / Ticket Scanning Supported
Contract Management Supported
Credential Management Supported
CRM Supported
Staff Scheduling Supported
Ticketing Supported
Transportation Management Not Supported
Vendor Management Supported
Volunteer Management Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Virtual Event Platforms Features

Alerts/Notifications Supported
Attendee Management Supported
Customizable Branding Supported
Event Management Supported
File Sharing Supported
Lead Capture Not Supported
Live Audio/Video Chat Supported
Live Text Chat Not Supported
Mobile Access Supported
Moderation Not Supported
Pre-made Templates Supported
Presentation Tools Not Supported
Q&A Not Supported
Reporting/Analytics Supported
Social Media Promotion Not Supported
Surveys/Polls Supported
Virtual Booths Supported
Virtual Lobby Supported

Integrations

Axis LMS Supported
Constant Contact Supported
Facebook Supported
Mailchimp Supported
Salesforce Supported
SurveyMonkey Supported
WordPress Supported

Integrations

Axis LMS Not Supported
Constant Contact Not Supported
Facebook Not Supported
Mailchimp Not Supported
Salesforce Not Supported
SurveyMonkey Not Supported
WordPress Not Supported
Claim Purplepass Ticketing and update features and information
Claim Purplepass Ticketing and update features and information
Claim VenueStack and update features and information
Claim VenueStack and update features and information