Audience

Event organizers, venues, promoters, conferences, conventions, sports, education, performing arts, concerts, festivals, fairs, food events

About Purplepass Ticketing

Purplepass is rated as one of the best event ticketing software solutions on the market. Started in 2008, they power countless assigned seating, ticketing venues, free event registration events, concerts, fairs, festivals, and even comprehensive season pass ticketing events.

They work to provide superior customer service to both customers and event promoters while offering a powerful, yet intuitive way to manage, promote and purchase tickets for an event. Popular features include extensive reporting and real-time alerts, free map building, social media integrations, email marketing, custom event pages, ticket widgets, to name a few. They also offer equipment rentals (scanners, printers, cash drawers, etc.) and a range of custom ticket stock options.

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Articles

Q&A with Purplepass: Digital Ticketing and Managing Events in a Contactless World

Pricing

Starting Price:
Free
Pricing Details:
Zero box office fees
Zero map building fees
Free for free events
Zero sign up and contract fees
Free Version:
Free Version available.

Integrations

API:
Yes, Purplepass Ticketing offers API access
See Integrations

Ratings/Reviews - 3 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Purplepass
Founded: 2008
United States
www.purplepass.com/learn/

Articles

Q&A with Purplepass: Digital Ticketing and Managing Events in a Contactless World

Videos and Screen Captures

Play Video Seating map example Custom wristbands Custom print-at-home Seating map example Boca printer rentals Mobile box office
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online

Purplepass Ticketing Frequently Asked Questions

Q: What kinds of users and organization types does Purplepass Ticketing work with?
Q: What languages does Purplepass Ticketing support in their product?
Q: What kind of support options does Purplepass Ticketing offer?
Q: What other applications or services does Purplepass Ticketing integrate with?
Q: Does Purplepass Ticketing have an API?
Q: Does Purplepass Ticketing have a mobile app?
Q: What type of training does Purplepass Ticketing provide?
Q: How much does Purplepass Ticketing cost?
Q: What pricing for training is available for Purplepass Ticketing?

Purplepass Ticketing Product Features

Event Check In

Attendee Segmentation Supported
Badge Printing Supported
Data Import / Export Supported
Data Synchronization Supported
Guest List Management Supported
Guest List Search Supported
Lead Capture Supported
Multi-Event Supported
QR Codes Supported
Reporting/Analytics Supported
Ticketing Supported

Event Management

Attendee Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Supported
Badge Management Not Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Not Supported
Sponsorship Management Not Supported

Event Marketing

Campaign Management Supported
Email Marketing Supported
Event Calendar Supported
Landing Pages / Web Forms Supported
Location-Based Marketing Supported
Reporting/Analytics Supported
Surveys & Feedback Supported
Website Management Supported
Audience Segmentation Not Supported
Social Media Promotion Not Supported

Festival Management

Artist Management Supported
Barcode / Ticket Scanning Supported
CRM Supported
Contract Management Supported
Credential Management Supported
Staff Scheduling Supported
Ticketing Supported
Vendor Management Supported
Volunteer Management Supported
Transportation Management Not Supported

Ticketing

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
VIP & Discount Tickets Supported
Ticket Brokering Not Supported

Virtual Event Platforms

Alerts/Notifications Supported
Attendee Management Supported
Customizable Branding Supported
Event Management Supported
File Sharing Supported
Live Audio/Video Chat Supported
Mobile Access Supported
Pre-made Templates Supported
Reporting/Analytics Supported
Surveys/Polls Supported
Virtual Booths Supported
Virtual Lobby Supported
Lead Capture Not Supported
Live Text Chat Not Supported
Moderation Not Supported
Presentation Tools Not Supported
Q&A Not Supported
Social Media Promotion Not Supported

Purplepass Ticketing Verified User Reviews

Write a Review
  • The S.
    Music/Event Venue
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple. Streamlined. Looks great!"

    Posted 2021-08-28

    Pros: Love the ease of use and the ability to embed the product into our site. The Team is always available and goes above & beyond to make sure we are set up and ready to go!

    Cons: There is really nothing to complain about. The only issue that we ran into early on was phone orders. However, that's been solved.

    Overall: It's easy. We are so busy that we don't have time to spend learning, troubleshooting, fixing. They make it easy, which allows us to spend time on running our business.

    Read More...
  • Scott K.
    Theatre Box Office Manager and Publicity Specialist
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Ticketing Solution I Never Knew I Needed"

    Posted 2021-08-24

    Pros: Ease of use - the PurplePass system is easy to use and can allow you to do just about anything you require for your performances.
    Accessibility to the PurplePass support staff - Our PurplePass representative, Gabe, has been there for us ANYTIME we have questions, concerns or need any type of support. He's answered questions at night and on the weekends, something I was NEVER able to get with our previous ticketing company.
    Adaptability for either Live Streaming or in-person performances - during 2020 the will we/won't we aspect of performances was constant and PurplePass was there for us the entire time we were attempting to plan our season.

    Cons: I've not encountered any cons in the last 1-2 years of using the system.

    Overall: PurplePass was there for us when our previous ticketing company tripled it's pricing during COVID, leaving us high and dry. Gabe from PurplePass help us create our account, taught me how to create events for both live-stream AND in-person performances and will be helping us set up a new ticketing system once we are back to full-time, in-person performances. PurplePass really came through for us and continue to do so every day.

    Read More...
  • Natalie H.
    Executive Assistant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Purplepass"

    Posted 2021-08-24

    Pros: Ease of posting and tracking sales of events. Seamless check-in at events day of. Great customer service during the pandemic!

    Cons: Nothing to say here. They have been great to work with.

    Overall: We have worked with Purplepass for a few years and have had a great experience using their software.

    Read More...
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