ProdsightProduct Insight
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Related Products
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About
Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.
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About
Quickly organize and connect customer feedback. Connect Unbird to 9+ sources of customer feedback. Group similar feedback entries together with smart tagging. Link your feedback to ideas and prioritize what to build. Generate feedback reports to understand top issues. Automatically close-the-loop with customers and stakeholders when you ship a new feature. Easily connect to your favorite apps to receive and analyze your customer feedback in real time.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Leaders and managers of support, success, product and CX
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Audience
Companies interested in quickly organizing and connecting customer feedback from a single platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationProduct Insight
Founded: 2017
United Kingdom
prodsight.com
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Company InformationUnbird
Founded: 2017
United States
unbird.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Not Supported
Text Analysis
Supported
Trend Analysis
Supported
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Integrations
Google Sheets
Supported
Intercom
Supported
Pendo
Supported
Slack
Supported
Zendesk
Supported
Formsite
Supported
Formstack
Supported
Freshdesk
Supported
Gmail
Not Supported
Google Business Profile
Supported
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Integrations
Google Sheets
Supported
Intercom
Supported
Pendo
Supported
Slack
Supported
Zendesk
Supported
Formsite
Not Supported
Formstack
Not Supported
Freshdesk
Not Supported
Gmail
Supported
Google Business Profile
Not Supported
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