Audience
Companies interested in quickly organizing and connecting customer feedback from a single platform
About Unbird
Quickly organize and connect customer feedback. Connect Unbird to 9+ sources of customer feedback. Group similar feedback entries together with smart tagging. Link your feedback to ideas and prioritize what to build. Generate feedback reports to understand top issues. Automatically close-the-loop with customers and stakeholders when you ship a new feature. Easily connect to your favorite apps to receive and analyze your customer feedback in real time.
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Integrations
Company Information
Unbird
Founded: 2017
United States
unbird.com
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Product Details
Platforms Supported
Cloud
Support
Online