Prodsight

Prodsight

Product Insight
Rezup

Rezup

Vindrose sp. z o.o.;
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About

Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.

About

Rezup tells SaaS and subscription businesses why customers cancel, in the customers' own words. Connect Stripe with a restricted, read-only key. When someone cancels or downgrades, Rezup sends them one short email from your name, 5 minutes to 24 hours later. The customer opens the link and answers by voice or text, in any of 120+ languages, with no app or account. Every answer is transcribed and translated into your language. AI groups the answers into reasons and ranks them by the MRR behind each, shows which reasons are growing, and suggests a next step. If the customer picked a reason in Stripe's cancel form, Rezup uses it too. You get a weekly summary by email, alerts in Slack or Telegram, and you can reply to unhappy customers from your own email. Not on Stripe? Share the same question as a link, QR code or website widget. Free up to $5k MRR (50 responses a month), with AI analysis on every plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Leaders and managers of support, success, product and CX

Audience

Restaurants, hotels, clinics, salons, retailers and online businesses that want customer feedback in their customers' own words

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version Not Supported
Free Trial Supported

Pricing

$29/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Product Insight
Founded: 2017
United Kingdom
prodsight.com

Company Information

Vindrose sp. z o.o.;
Founded: 2026
Poland
rezup.ai/

Alternatives

Alternatives

Chaser

Chaser

Chaser.cash
Delighted

Delighted

Qualtrics

Categories

Categories

Customer Feedback Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Integrations

AskNicely Supported
Delighted Supported
Freshdesk Supported
G2 Supported
Google Business Profile Supported
Google Chrome Supported
Retently Supported
SatisMeter Supported
Slack Supported
Slack Code Not Supported
Stackreaction Supported
Stripe Not Supported
SurveyMonkey Supported
Telegram Not Supported
TrustRadius Supported
Trustpilot Supported
Wufoo Supported
Yelp Supported
Zapier Canvas Not Supported

Integrations

AskNicely Not Supported
Delighted Not Supported
Freshdesk Not Supported
G2 Not Supported
Google Business Profile Not Supported
Google Chrome Not Supported
Retently Not Supported
SatisMeter Not Supported
Slack Not Supported
Slack Code Supported
Stackreaction Not Supported
Stripe Supported
SurveyMonkey Not Supported
Telegram Supported
TrustRadius Not Supported
Trustpilot Not Supported
Wufoo Not Supported
Yelp Not Supported
Zapier Canvas Supported
Claim Prodsight and update features and information
Claim Prodsight and update features and information
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