Audience

Restaurants, hotels, clinics, salons, retailers and online businesses that want customer feedback in their customers' own words

About Rezup

Rezup tells SaaS and subscription businesses why customers cancel, in the customers' own words.

Connect Stripe with a restricted, read-only key. When someone cancels or downgrades, Rezup sends them one short email from your name, 5 minutes to 24 hours later. The customer opens the link and answers by voice or text, in any of 120+ languages, with no app or account.

Every answer is transcribed and translated into your language. AI groups the answers into reasons and ranks them by the MRR behind each, shows which reasons are growing, and suggests a next step. If the customer picked a reason in Stripe's cancel form, Rezup uses it too.

You get a weekly summary by email, alerts in Slack or Telegram, and you can reply to unhappy customers from your own email. Not on Stripe? Share the same question as a link, QR code or website widget.

Free up to $5k MRR (50 responses a month), with AI analysis on every plan.

Pricing

Starting Price:
$29/month
Free Trial:
Free Trial available.

Integrations

API:
Yes, Rezup offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Vindrose sp. z o.o.;
Founded: 2026
Poland
rezup.ai/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Not Offered
Support
Online

Rezup Frequently Asked Questions

Q: What kinds of users and organization types does Rezup work with?
Q: What languages does Rezup support in their product?
Q: What other applications or services does Rezup integrate with?
Q: Does Rezup have an API?
Q: What type of training does Rezup provide?
Q: Does Rezup offer a free trial?
Q: How much does Rezup cost?

Rezup Product Features

Customer Feedback

Alerts / Notifications Supported
Negative Feedback Management Supported
Surveys Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported