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About

Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.

About

Manage your SMS Marketing, Customer Loyalty Program, Referral Program, & Online Reviews in one platform. Revetize consolidates more than 5 different customer marketing softwares into 1. (For the price of 1) Use our omni channel drip campaign to send sms, email, voicemail and direct mail to your customers all in the same simple process.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business owners

Audience

Local Businesses and Enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$399 per month
Try Podium for free for 14-day, no strings attached.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 4.4 / 5

Pros from Real Users

Pros

  • The best part of this software is that you can handle all of it from your phone as if you were just texting someone. If someone hops on your website and has any questions or concerns a notification comes up on the bottom corner of the page providing a way for the visitor to contact the company. These messages do go straight to the phone of the the individual over the website, which makes the communication personable and quick.
  • Podium has an excellent interface; it has a high quality in sending files, I can send images or audios without losing quality. Besides that, I use it to create more effective communication and with guaranteed security conditions. Podium cloud is incredible for storing information.
  • This is by far the best review gathering platform for Google around. I think they are actually backed by Google.
  • To get all your reviews from different platforms makes it easier and saves time in the process. A very user friendly app which is easy to set up.
  • It makes interactions easy. Using only one platform we can reply to each and every messages. Google, Facebook, Instagram we can easily connect with our customer on any platform using this software. Responses very quickly. Simple and easy to use. Also we can check the history of any customers interaction.
  • Easy to use for both admins & users Efficient Review tracking Great dashboard for comprehensive view Integration with many platforms like Google, Facebook Automated Review invites feature Responsive customer service
  • The interface for both the administrator and customer is very simple and attractive. I can easily send someone a review invite in within few seconds that goes directly to the customer's phone. It's very effective and quick.
  • Clients can leave Google locals and Facebook review with some clicks. Which makes your business get recognized. Attractive and clean overall user interface. Easy to respond on negative feedback.
  • We've used this with a lot of our clients and it's a great way to send out sms reviews on the go and live chat on your website.
  • Easy to use and very simplistic. Encompasses everything you'd need to set up reviews to gather from customers.

Pros & Cons from Real Users

Pros

  • My favorite thing I liked about Revetize is its powerful ability to manage unrestricted bulk marketing with the flexibility of making personalized campaigns. It helped me to create and capture every lead. Robust reports. Go for it, it's an excellent tool.
  • You can directly reach customers using robust SMS marketing. Cost-effective plans. Helps to generate leads. Deep reports and engagement insights data. It provides real-time SMS activity reports.
  • Revetize helps to send promotional SMS to drive sales. No complexness using this platform. Instant SMS delivery. Robust Analytics and reports about user interaction.
  • Revetize is a single window solution to reputation management lead generation and customer communication through SMS. It offers powerful personalized marketing channel over SMS. The user interface is very clean and clutter free. The analytic section is is good enough to analyse all the parameters of SMS campaign
  • SMS delivery reports. Personalized and automated SMS options. No daily SMS limits. Daily campaign reports and comparison option.

Cons

  • Auto list management and backup not available.
  • It's simple and does my SMS marketing very well.
  • No cons ever faced. I will update if I have any bad experience.
  • It is very effective platform for personalized SMS communications. No Dislikes.
  • I never encountered any problem with this tool.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Podium
Founded: 2014
United States
www.podium.com

Company Information

Revetize
revetize.com

Alternatives

Alternatives

KUKUI

KUKUI

Kukui
SMSBump

SMSBump

Yotpo
RedPodium

RedPodium

Webconnex

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Payment Processing Features

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Reference Management Features

Nomination Tracking
Program Notices
Reference Usage Tracking
Reward Distribution
Search

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Mobile Marketing Features

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Referral Features

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Integrations

AIM POS
Agiliron
Dentrix
Facebook
Google Business Profile
Gusto
Instagram
JobNimbus
Kickserv
Kindo
Morphic
Nango
ReferPro
Refold
Rides Rental Software
Shift
Solo
Stackreaction
Tekmetric
WildJar

Integrations

AIM POS
Agiliron
Dentrix
Facebook
Google Business Profile
Gusto
Instagram
JobNimbus
Kickserv
Kindo
Morphic
Nango
ReferPro
Refold
Rides Rental Software
Shift
Solo
Stackreaction
Tekmetric
WildJar
Claim Revetize and update features and information
Claim Revetize and update features and information