Routee

Routee

AMD Telecom
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About

PhoneWagon is the #1 Top-Rated Call Tracking Software. Beautiful, simple, and easy to use. 14-day trial (no credit card). Create a campaign in under 30 seconds with local or toll-free phone numbers. PhoneWagon helps businesses grow by understanding which marketing campaigns deliver the highest return on investment and delivering world-class customer service through our voice and text messaging communications tools. PhoneWagon is a beautiful, easy-to-use call tracking software that helps digital marketing agencies and their clients understand which marketing campaigns are effective. 93% of businesses rely on phone calls to convert leads into paying customers. Marketing agencies are able to prove to their clients that they are driving them valuable inbound phone calls that convert into paying customers. Our white-labeled dashboard enables marketing agencies to keep a consistent brand as they give their clients a beautiful interface to see all their phone calls and texts.

About

Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and user

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small businesses and marketing agencies

Audience

Businesses around the world

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month
Freelance: $10/mo
Starter: $39/month
Pro: $115/month
Agency: $275/month

*annual plans. We also have monthly plans available!
Free Version Supported
Free Trial Supported

Pricing

$0.01 one-time fee
Free subscription then price based on usage
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Started using it and it has a clean interface that is pretty straightforward and easy to navigate.
  • Before phonewagon we really had no idea how to figure out our cost per lead when it came to our calling. Their reporting allowed me to tease out really neat insights like how long it took our firm to respond to leads and how many calls we were missing on a daily basis. we thought we were getting this kind of info from our phone provider but the way phonewagon presented the data was the difference maker.

Cons

  • I didn’t keep it for very long as the founders seemed unsure of their future.
  • while im a big fan of the reports I would like more robust ways of exportind data so that I can play aroudn with it more effectively on my end. Sometimes for the deepst of dives I like to work in excel and I enjoy it when providers give me everything and everythign possibe. I'd love it if they opened that up a bit more.

Pros & Cons from Real Users

Pros

  • Routee is the ideal way to reach the customer. It makes SMS marketing very seamless and efficient. It helps to enhance communication. Implementation of Routee in campaign is easy.
  • Easy to use platform Extremely quick and helpful customer support Integrated with our CRM

Cons

  • I enjoyed using Routee, it great for marketing purposes.
  • First top up may take up to 3 days to be processed

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

PhoneWagon
Founded: 2016
United States
phonewagon.com/

Company Information

AMD Telecom
Founded: 2001
Greece
www.routee.net

Alternatives

Alternatives

Regroup Mass Notification

Regroup Mass Notification

Regroup Mass Notification
BirdSend

BirdSend

XooGuu, LLC.
Azmarq

Azmarq

Azmarq Technovation
EmailLabs

EmailLabs

Vercom

Categories

Bulk SMS Supported
Business VoIP Supported
Call Recording Supported
Call Tracking Supported
IVR Supported
SMS Marketing Supported

Categories

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Not Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Authentication Features

Biometric Not Supported
Credential Management Supported
Knowledge-Based Authentication Supported
Mobile Authentication Supported
Multifactor Authentication Supported
Out-of-Band Authentication Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Social Sign On Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Not Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Not Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Push Notifications Features

A/B Testing Supported
Analytics Supported
Campaign Segmentation Supported
Contextual Targeting Supported
Device Targeting Supported
Expiry Notifications Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Not Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

Integrations

Google Analytics Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
ActiveCampaign Not Supported
CS-Cart Store Builder Not Supported
Casa Systems Not Supported
GitHub Not Supported
Junos Traffic Vision Not Supported
LiveChat Not Supported
Ontraport Not Supported
PrestaShop Not Supported
Salesforce Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Squarespace Not Supported
Sugar Sell Not Supported
WordPress Not Supported
Zendesk Not Supported

Integrations

Google Analytics Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
ActiveCampaign Supported
CS-Cart Store Builder Supported
Casa Systems Supported
GitHub Supported
Junos Traffic Vision Supported
LiveChat Supported
Ontraport Supported
PrestaShop Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported
Squarespace Supported
Sugar Sell Supported
WordPress Supported
Zendesk Supported
Claim PhoneWagon and update features and information
Claim PhoneWagon and update features and information
Claim Routee and update features and information
Claim Routee and update features and information