SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc
+
+

Related Products

  • GetResponse
    1,801 Ratings
    Visit Website
  • CallHub
    428 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • Notifyre
    63 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • Odoo
    1,729 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website

About

Customer attention is scarce, and marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources. With the limitless potential of generative AI, Pendula empowers teams to deliver adaptive and meaningful two-way customer experiences to inspire, engage, and retain customers at scale. Pendula aims to be at the heart of every conversation between businesses and their customers, all over the world. Intuitive drag-and-drop functionality that will empower teams to do their best work. Create two-way conversations and act on them intelligently with real-time data. Harness the power of AI to activate your entire data stack. The heart of next-gen customer engagement and retention. With Pendula's workflow studio, the only limits are the boundaries of your creative thinking. Select a data source to identify the moments that actually matter to your customers.

About

Win more deals with Conversational messaging Powerful CRM-based messaging platform for Salesforce, Zoho and more. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. When reminded and alerted about meetings and events, consumers are more likely to show up. CRM-driven automated text messaging enables a seamless notification process. Omnichannel messaging gives your business the ability to converse with consumers across all channels, right from your CRM inbox. Work from anywhere with robust mobile app. Our technology enables tight CRM integration, routing, and notifications to keep the conversation going. Use conversational messaging to improve engagement and build better relationships with your clients.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies requiring a solution to engage, retain and delight their customers

Audience

Salesforce, Zoho CRM users or Non-CRM Users who want to add conversational AI messaging to convert more customers and increase customer engagement

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
subscription, pay as you go
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Was able to connect to our contact center platform Talkdesk, as well as Salesforce. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. SMS magic helps so much with automation you never really need to lift a finger to text your customers.

Cons

  • We haven't had any cons about SMS magic because so far everything has been great!

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Pendula
Founded: 2015
Australia
www.pendula.com

Company Information

Screen-Magic Mobile Media Inc
Founded: 2008
United States
www.sms-magic.com

Alternatives

Alternatives

Community.com

Community.com

Community
Qonvo

Qonvo

ChatLogix
Routee

Routee

AMD Telecom

Categories

Categories

Customer Engagement Features

Analytics Not Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Supported
Lead Distribution Not Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Not Supported
Video Chat Not Supported

Financial Services Features

Analytics Not Supported
Branch Optimization Not Supported
Channel Management Not Supported
Compliance Management Not Supported
Customer Engagement Supported
Performance Management Not Supported
Risk Management Not Supported

Mortgage and Loans Features

Amortization Schedule Not Supported
Client Database Not Supported
Closing Documents Not Supported
Commercial Mortgages Not Supported
Contact Management Not Supported
Credit Reporting Not Supported
Customer Statements Not Supported
Document Management Not Supported
Electronic Applications Not Supported
Government Loans Not Supported
Loan Origination Supported
Loan Servicing Supported
Pipeline Management Supported
Pre-Qualification Supported
Refinance Management Not Supported
Residential Mortgages Not Supported

Sales Engagement Features

Call Scripts / Call Steps Not Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Not Supported
Lead Management Not Supported
Reporting / Analytics Supported
Sales / Voice Dialer Not Supported
Sales Automation Supported
Search Not Supported
Task Management Not Supported
Templates Supported
Workflow Management Supported

Integrations

Adobe Marketo Engage Supported
Salesforce Supported
AWS Lambda Supported
Aircall Not Supported
Algolia Supported
Amazon DynamoDB Supported
Amazon S3 Supported
Amazon Simple Notification Service (SNS) Supported
Amazon Web Services (AWS) Supported
Customer.io Supported
Firebase Supported
Google Cloud Pub/Sub Supported
Google Sheets Supported
Meta Ads Supported
Microsoft OneDrive Supported
NetSuite Supported
Notion Supported
OpenAI Supported
Slack Supported
Zoho CRM Not Supported

Integrations

Adobe Marketo Engage Supported
Salesforce Supported
AWS Lambda Not Supported
Aircall Supported
Algolia Not Supported
Amazon DynamoDB Not Supported
Amazon S3 Not Supported
Amazon Simple Notification Service (SNS) Not Supported
Amazon Web Services (AWS) Not Supported
Customer.io Not Supported
Firebase Not Supported
Google Cloud Pub/Sub Not Supported
Google Sheets Not Supported
Meta Ads Not Supported
Microsoft OneDrive Not Supported
NetSuite Not Supported
Notion Not Supported
OpenAI Not Supported
Slack Not Supported
Zoho CRM Supported
Claim Pendula and update features and information
Claim Pendula and update features and information
Claim SMS-Magic and update features and information
Claim SMS-Magic and update features and information