PagerDuty vs. Rootly Comparison


PagerDuty 4.7 out of 5 stars	Rootly
Learn More about PagerDuty Update Features for PagerDuty	Learn More about Rootly Update Features for Rootly	Add To Compare	Add To Compare

PagerDuty	Rootly
		Related Products UptimeRobot UptimeRobot is a website monitoring service with a forever free plan that lets you register with just an email and monitor up to 50 websites, servers, or keywords with 5-minute intervals. Setup takes only a few clicks. For faster checks and advanced features, paid plans offer 1-minute or 30-second intervals, along with SSL certificate, domain expiry, and heartbeat (cron job) monitoring. You can also create up to 100 status pages, customize them to match your brand, protect them with a password, and allow subscribers to receive updates. Get notified instantly via email, SMS, voice calls, or integrations with Slack, Zapier, PagerDuty, Splunk On-Call, Telegram, Webhooks, Discord, Mattermost, Pushbullet, Microsoft Teams, Google Chat, Pushover, and more. Mobile push notifications are available through the iOS and Android apps. Other features include maintenance windows, incident tracking with root cause analysis, tags, comments, and filters. Share account with other team members. 4.7 out of 5 stars 887 Ratings Visit Website for UptimeRobot NeuBird NeuBird is the governed center of agentic operations: one secure, audited connection to your telemetry and your LLMs, with a memory of every investigation, so your engineers, your leaders, and your own agents all start from what the company already knows. 5.0 out of 5 stars 2 Ratings Visit Website for NeuBird Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. 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Key Features: • Rapid Start: Deploy probes on any hardware in 10–30 minutes • Deep Diagnostics: Tracks 50+ QoS/QoE parameters, SCTE-35 ad cues, and captures PCAP streams • Smart Dashboards: Visualizes service states and captures stream thumbnails • Easy Integration: Access via an intuitive web interface and integrate using WebHook, SNMP, and ControlAPI 4.7 out of 5 stars 9 Ratings Visit Website for Elecard Boro New Relic There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications. 4.5 out of 5 stars 2,965 Ratings Visit Website for New Relic SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. 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Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 4.2 out of 5 stars 244 Ratings Visit Website for Serviceaide Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. 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PagerDuty: About PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.	Rootly: About Rootly is an AI-native incident management platform built to help modern teams prevent and resolve incidents faster. It streamlines on-call scheduling, incident response, retrospectives, and status updates through intelligent automation and deep integrations with Slack, Teams, Jira, and Zoom. Powered by Rootly AI, the system automates root cause analysis, provides suggested fixes, and compiles incident data into clear summaries for faster recovery. Teams can manage incidents directly within their communication tools, reducing context switching and human error. With automated retrospectives and actionable insights, Rootly enables continuous improvement and reliability across engineering organizations. Trusted by global brands like Figma, Canva, Nvidia, and Webflow, it helps companies maintain uptime, minimize disruption, and create a culture of proactive resilience.
PagerDuty: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Rootly: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
PagerDuty: Audience PagerDuty helps developers, ITOps, DevOps and teams across the business provide a perfect digital experience to their customers, every time.	Rootly: Audience DevOps, SRE, and engineering teams seeking an AI-driven, integrated platform to automate incident management, reduce downtime, and improve reliability across their systems
PagerDuty: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Rootly: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
PagerDuty: API Offers API Supported	Rootly: API Offers API Supported
PagerDuty: Screenshots and Videos View more images or videos	Rootly: Screenshots and Videos View more images or videos
PagerDuty: Pricing No information available. Free Version Not Supported Free Trial Supported	Rootly: Pricing No information available. Free Version Not Supported Free Trial Supported
PagerDuty: Reviews/Ratings Overall 4.7 / 5 ease 4.5 / 5 features 4.7 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews	Rootly: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
PagerDuty: Pros & Cons from Real Users Pros Workflow automation for incident response is a strength of PagerDuty. Teams are able to effectively manage and swiftly address issues because to the centralization of notifications from many monitoring solutions. Collaboration with incident response is a major plus and the ability to use it with other integrations makes it fairly easy to handle incidents and other issues. The dashboard is also really good, it’s also nice you can use it with a mobile app which can be fairly useful when on the go. Great tools to utilize fast and efficient notifications & alert services for businesses and teams. Very beginner friendly as I can set up schedules and notifications are always right on time. The Analytics tools are my favourite. Makes decisions easier. Implementation of tools. The program also improved work performance. On-call schedules can be easily set up and integrated with other products and services thanks to the UX. Cons Effective PagerDuty implementation could need some onboarding and training, especially for teams unfamiliar with incident response solutions. It is necessary for users to become acquainted with the capabilities and configuration choices of the platform. Can be fairly complex to set up, you’d likely need some technical knowledge using it day to day. The UI can sometimes be an issue with its complexity, and documentation can sometimes be an issue as well. Drawbacks can be confusing user interface initially when navigating product. Haven't encountered any problems so far since using this software. Trying to determine what happened and where pd is can be confusing. For new users, the learning curve can be somewhat challenging since the settings are generally flexible and easy to configure.
PagerDuty: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Rootly: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
PagerDuty: Company Information PagerDuty Founded: 2006 United States www.pagerduty.com	Rootly: Company Information Rootly Founded: 2020 United States rootly.com
PagerDuty: Alternatives NeuBird 5.0 out of 5 stars	Rootly: Alternatives NeuBird 5.0 out of 5 stars
PagerDuty: Grafana Cloud Grafana Labs 4.6 out of 5 stars	Rootly: Phoenix Incidents
PagerDuty: SendQuick Cloud SendQuick	Rootly: FireHydrant
PagerDuty: incident.io	Rootly: PagerDuty 4.7 out of 5 stars
PagerDuty: Datadog 4.9 out of 5 stars View All	Rootly: NudgeBee View All
PagerDuty: Categories Agentic DevOps Supported AI SRE Agents Supported DevOps Supported Incident Management Supported Incident Response Supported Issue Tracking Supported IT Alerting Supported IT Asset Management Supported IT Management Supported IT Service Supported ITSM Supported Log Management Supported Network Management Supported Network Monitoring Supported Runbook Automation Supported SaaS Management Supported Server Management Supported Website Monitoring Supported	Rootly: Categories AI SRE Agents Supported Incident Management Supported Incident Response Supported IT Alerting Supported Runbook Automation Supported
PagerDuty: IT Alerting Features Alert Noise Reduction Supported Alert Routing Supported Dynamic Notifications Supported Enriched Incident Context Supported Escalation Policies Supported Incident History Audit Supported Multi-User Alerting Supported Multiple Alert Types Supported On-Call Management Supported Rich HTML Email Notifications Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Supported Safety Management Supported Task Management Supported Ticket Management Supported Show More Features DevOps Features Approval Workflow Supported Dashboard Supported KPIs Supported Policy Management Supported Portfolio Management Supported Prioritization Supported Release Management Supported Timeline Management Supported Troubleshooting Reports Supported IT Asset Management Features Asset Tracking Not Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Not Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Not Supported Hardware Inventory Not Supported IT Budgeting Not Supported License Management Not Supported Patch Management Not Supported Remote Access Not Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Supported IT Service Features Contract Management Not Supported Incident Management Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Not Supported Contract/License Management Supported Dashboard Not Supported Incident Management Not Supported Problem Management Not Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Not Supported Issue Tracking Features Assignment Management Not Supported Dashboard Not Supported Escalation Management Not Supported Issue Auditing Not Supported Issue Scheduling Supported Knowledge Base Not Supported Project Management Supported Recurring Issues Not Supported Scheduling Not Supported Task Management Not Supported Log Management Features Archiving Not Supported Audit Trails Not Supported Compliance Reporting Not Supported Consolidation Not Supported Data Visualization Supported Event Logs Supported Network Logs Not Supported Remediation Supported Syslogs Not Supported Thresholds Not Supported Web Logs Not Supported Network Monitoring Features Bandwidth Monitoring Not Supported Baseline Manager Not Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Not Supported Real Time Analytics Supported Resource Management Not Supported Server Monitoring Supported SLA Monitoring Not Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported SaaS Management Features License Management Supported Onboarding Supported Renewal Management Supported SaaS Operations Management Supported Shadow IT Detection Supported Spend Management Supported Subscription Management Supported Usage Tracking / Analytics Supported Vendor Management Supported Server Management Features CPU Monitoring Supported Credential Management Not Supported Database Servers Supported Email Monitoring Not Supported Event Logs Supported History Tracking Supported Patch Management Supported Scheduling Supported User Activity Monitoring Supported Virtual Machine Monitoring Not Supported Website Monitoring Features Availability Testing Not Supported Event Logs Supported Event-Based Notifications Supported FTP Monitoring Not Supported Mail Server Monitoring Supported Maintenance Scheduling Not Supported Performance Metrics Not Supported Real Time Monitoring Supported Transaction Monitoring Not Supported Uptime Reporting Not Supported
PagerDuty: Integrations AccessOwl Supported Cortex Supported Datadog Supported Honeycomb Supported IsDown Supported Jira Supported Kubernetes Supported Motileo Supported New Relic Supported Nobl9 Supported Rippling Supported Sentinel by Rootstuff Supported Sentry Supported ServiceNow Supported Slack Supported Statuspage Supported Workers by Delos Supported Zapier Supported Zendesk Supported Zoom Supported Show More Integrations View All 452 Integrations	Rootly: Integrations AccessOwl Supported Cortex Supported Datadog Supported Honeycomb Supported IsDown Supported Jira Supported Kubernetes Supported Motileo Supported New Relic Supported Nobl9 Supported Rippling Supported Sentinel by Rootstuff Supported Sentry Supported ServiceNow Supported Slack Supported Statuspage Supported Workers by Delos Supported Zapier Supported Zendesk Supported Zoom Supported Show More Integrations View All 56 Integrations
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