PENTA Field ServicePenta Technologies
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Salesforce Agentforce Field ServiceSalesforce
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Related Products
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About
Field Service operations were once purely reactive: when something broke, it was your job to react and fix it. Now, with help from a comprehensive field service software system, you can also be proactive. For example, you can use detailed knowledge of your customers’ equipment added from the field via a mobile device, to provide proactive service recommendations that protect your customers from downtime and disruptive equipment failures. At the same time, you get more sales opportunities and closer customer relationships. Whether your company is a manufacturer or distributor who provides field service for equipment, such as cranes or conveyor belts, or you are a contractor who services customer equipment, like boilers or fire protection systems, you need to learn what PENTA software can do for your field service operations.
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About
Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Firms who perform field service on complicated equipment searching for a field service software
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Audience
Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$75.00 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPenta Technologies
Founded: 1968
United States
www.penta.com/field-service-software/
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch Features
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Work Order Features
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
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Integrations
Adobe Real-Time CDP
Amazon Web Services (AWS)
Augmentir
Collate
Fin
Flosum
Logi Analytics
Metazoa Monarch
MySQL
Neuron7
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Integrations
Adobe Real-Time CDP
Amazon Web Services (AWS)
Augmentir
Collate
Fin
Flosum
Logi Analytics
Metazoa Monarch
MySQL
Neuron7
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