OrboxORBCOM
|
TokyToky Inc.
|
|||||
Related Products
|
||||||
About
Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.
|
About
Toky is a full-featured Business Phone System that allows your customers and team to communicate efficiently, you just need a good internet connection. With virtual phone numbers from around the world, make yourself available no matter where your company is located. Integrate your CRM and business tools seamlessly, so you can call your customers with a single click and automatically log the details of every call. Take advantage of features such as call recordings, voicemails, SMS, Speech to text, with affordable rates and proven reliability.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Companies searching for a powerful Call Center solution to improve customer service
|
Audience
Toky is a great business phone system for businesses of all sizes: small, medium, and large. They can quickly start their call center from just one agent and grow their team as they need it.
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$20.00/month/user
$25.00/month/user PER-AGENT PLAN
$20.00/month/user PER-AGENT PLAN (billed annually) $120.00/month (6 agents included) TEAM PLAN $90.00/month (6 agents included) TEAM PLAN (billed annually) 1 local or toll-free number included in 38 countries. Extra phone numbers start at $4/month
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/
|
Company InformationToky Inc.
Founded: 2014
United States
toky.co/en
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Business Phone Systems Features
Call Logging
Not Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Not Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Not Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Not Supported
SIP Trunking
Supported
Unified Communications
Not Supported
Voice Quality Enhancement
Not Supported
Call Center Features
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Not Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
Unified Communications Features
Audio / Video Conferencing
Not Supported
Calendar Management
Not Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Not Supported
File Sharing
Not Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Supported
|
Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Not Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Not Supported
Unified Communications
Not Supported
Voice Quality Enhancement
Not Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Supported
|
|||||
Integrations
Salesforce
Supported
ActiveCampaign
Not Supported
Facebook
Not Supported
Freshsales
Not Supported
Front
Not Supported
Google Data Studio
Not Supported
HubSpot Marketing Hub
Not Supported
Intercom
Not Supported
Keap
Not Supported
Microsoft Entra ID
Supported
|
Integrations
Salesforce
Supported
ActiveCampaign
Supported
Facebook
Supported
Freshsales
Supported
Front
Supported
Google Data Studio
Supported
HubSpot Marketing Hub
Supported
Intercom
Supported
Keap
Supported
Microsoft Entra ID
Not Supported
|
|||||
|
|
|