Orbox

Orbox

ORBCOM
+
+

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About

Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.

About

SIPSTACK combines cloud PBX, business messaging, and AI call handling in one communications platform for businesses. Nova provides extensions, auto attendants, ring groups, call queues, call recording, voicemail-to-email with AI transcription, desktop and mobile apps, and IP desk phone support. Flare supports two-way SMS/MMS, messaging campaigns, automated replies, and built-in 10DLC registration from business numbers. Aura AI voice agents answer and resolve calls and provide transcripts, summaries, and sentiment analysis. SARA is an in-app assistant that makes account changes from plain-language requests. The apps are available for Windows, macOS, iPhone, iPad, and Android, and the platform also works in a web browser. SIPSTACK offers month-to-month subscriptions, free number porting, and a 14-day free trial.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a powerful Call Center solution to improve customer service

Audience

Small and mid-sized businesses in Canada and the US that want a cloud phone system, business texting, and AI call answering in one place.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$19/user/month
Nova Core is $19/user/month with monthly billing. Annual prepayment lowers the effective Core rate to $15.20/user/month, billed as $182.40 per user per year. Nova Pro includes a 14-day free trial and converts to a paid subscription unless canceled or changed before the trial ends. Plans have no long-term contracts and can be canceled anytime.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/

Company Information

SIPSTACK
Founded: 2016
Canada
sipstack.com

Alternatives

Alternatives

D Line

D Line

DaVinci Tech Solutions
Frontier SmartVoice

Frontier SmartVoice

Frontier Communications

Categories

Categories

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Descartes Fleet Performance Management Supported
Microsoft Entra ID Supported
MySQL Supported
PostgreSQL Supported
SQL Server Supported
SQLite Supported
Salesforce Supported

Integrations

Descartes Fleet Performance Management Not Supported
Microsoft Entra ID Not Supported
MySQL Not Supported
PostgreSQL Not Supported
SQL Server Not Supported
SQLite Not Supported
Salesforce Not Supported
Claim Orbox and update features and information
Claim Orbox and update features and information
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Claim SIPSTACK and update features and information