SIGNL4

SIGNL4

Derdack
+
+

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About

Improve field service management with a set of intuitive, AI-powered tools for routing, scheduling, and managing field service technicians. Oracle Field Service makes it possible for field workers to deliver efficient and on-time customer service experiences every time.

About

When critical systems fail, incidents happen or urgent services need to be provided, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time. SIGNL4 notifies through persistent mobile push, text, email and voice calls with acknowledgement, tracking and escalation. Integrated duty and shift scheduling ensures the right people are alerted at the right time. SIGNL4 thus provides for an up to 10x faster and effective response to critical alerts, major incidents and urgent service requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service businesses

Audience

All businesses with critical processes running from a small farm to a large international corporation.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$9.00/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com

Company Information

Derdack
Founded: 1999
Germany
www.signl4.com

Alternatives

Alternatives

Klaxon

Klaxon

Klaxon Technologies
Alert Catcher

Alert Catcher

Softlist
Opsgenie

Opsgenie

Atlassian

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Inventory Control Not Supported
Job Management Not Supported
Job Tracking Not Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Not Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Not Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Not Supported
Job Tracking Not Supported
Payments Not Supported
Quoting Not Supported
Reporting Supported
Scheduling Supported
Time Tracking Not Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Not Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Supported
Rich HTML Email Notifications Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Supported
Task Management Supported
Ticket Management Supported

Push Notifications Features

A/B Testing Not Supported
Analytics Supported
Campaign Segmentation Not Supported
Contextual Targeting Supported
Device Targeting Supported
Expiry Notifications Not Supported
Geo Targeting Supported
Mobile Notifications Supported
Notification Scheduling Supported
Visual Notifications Supported
Web Notifications Not Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Not Supported
Mobile Access Supported
Push Notifications Supported
Search Not Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Not Supported

Integrations

AdRem NetCrunch Not Supported
Cumulocity Not Supported
Datadog Not Supported
EventSentry Not Supported
Freshdesk Not Supported
Gatus Not Supported
Icinga Not Supported
Jira Not Supported
Nagios Core Not Supported
Netreo Not Supported
New Relic Not Supported
NinjaOne Not Supported
Pipedream Not Supported
Qlik Application Automation Not Supported
Sematext Cloud Not Supported
SysAid Not Supported
TOPdesk Not Supported
Uptime Kuma Not Supported
Zapier Not Supported
ZigiOps Not Supported

Integrations

AdRem NetCrunch Supported
Cumulocity Supported
Datadog Supported
EventSentry Supported
Freshdesk Supported
Gatus Supported
Icinga Supported
Jira Supported
Nagios Core Supported
Netreo Supported
New Relic Supported
NinjaOne Supported
Pipedream Supported
Qlik Application Automation Supported
Sematext Cloud Supported
SysAid Supported
TOPdesk Supported
Uptime Kuma Supported
Zapier Supported
ZigiOps Supported
Claim Oracle Field Service and update features and information
Claim Oracle Field Service and update features and information
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Claim SIGNL4 and update features and information