Audience
Field service businesses
About Oracle Field Service
Improve field service management with a set of intuitive, AI-powered tools for routing, scheduling, and managing field service technicians. Oracle Field Service makes it possible for field workers to deliver efficient and on-time customer service experiences every time.
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Integrations
Company Information
Oracle
Founded: 1977
United States
www.oracle.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online
Oracle Field Service Frequently Asked Questions
Q: What kinds of users and organization types does Oracle Field Service work with?
Oracle Field Service works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Oracle Field Service support in their product?
Oracle Field Service supports these languages: English.
Q: What kind of support options does Oracle Field Service offer?
Oracle Field Service offers support via phone support and online.
Q: What other applications or services does Oracle Field Service integrate with?
Oracle Field Service integrates with: Oracle Service.
Q: Does Oracle Field Service have a mobile app?
Yes, Oracle Field Service has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Oracle Field Service provide?
Oracle Field Service provides training in the form of documentation.
Oracle Field Service Product Features
Field Service Management
Billing & Invoicing
Supported
Contact Database
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Contract Management
Not Supported
Quotes / Estimates
Not Supported
Service Dispatch
Billing & Invoicing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Call Center Management
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Inventory Control
Not Supported
Job Management
Not Supported
Job Tracking
Not Supported
Mobile Access
Not Supported
Routing
Not Supported
Self Service Portal
Not Supported
