Audience

Field service businesses

About Oracle Field Service

Improve field service management with a set of intuitive, AI-powered tools for routing, scheduling, and managing field service technicians. Oracle Field Service makes it possible for field workers to deliver efficient and on-time customer service experiences every time.

Integrations

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Oracle
Founded: 1977
United States
www.oracle.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online

Oracle Field Service Frequently Asked Questions

Q: What kinds of users and organization types does Oracle Field Service work with?
Q: What languages does Oracle Field Service support in their product?
Q: What kind of support options does Oracle Field Service offer?
Q: Does Oracle Field Service have a mobile app?
Q: What type of training does Oracle Field Service provide?

Oracle Field Service Product Features

Field Service Management

Billing & Invoicing Supported
Contact Database Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
Contract Management Not Supported
Quotes / Estimates Not Supported

Service Dispatch

Billing & Invoicing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Inventory Control Not Supported
Job Management Not Supported
Job Tracking Not Supported
Mobile Access Not Supported
Routing Not Supported
Self Service Portal Not Supported

Tradesman Job Management

For Builders Not Supported
For Electricians Not Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
For Field Service Businesses Not Supported
Quoting Not Supported
Scheduling Not Supported
Job Tracking Not Supported
Invoicing Not Supported
Reporting Not Supported
Dispatch Management Not Supported
Payments Not Supported
Customer Database Not Supported
Contract Management Not Supported
Time Tracking Not Supported