Oracle Field Service ServicePower

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Oracle Field Service:

About

Improve field service management with a set of intuitive, AI-powered tools for routing, scheduling, and managing field service technicians. Oracle Field Service makes it possible for field workers to deliver efficient and on-time customer service experiences every time.
ServicePower:

About

ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe. Deliver faster, smarter service to your customers with our integrated field service management suite. Our self-service consumer portal empowers and delights customers with real-time job status updates, field worker location, and two-way communication that improves visibility throughout the service lifecycle, from wherever they are.
Oracle Field Service:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ServicePower:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Oracle Field Service:

Audience

Field service businesses
ServicePower:

Audience

Field operations managers wanting to optimize their processes through a field management software solution
Oracle Field Service:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServicePower:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Oracle Field Service:

API

Offers API Not Supported
ServicePower:

API

Offers API Not Supported
Oracle Field Service:

Screenshots and Videos

ServicePower:

Screenshots and Videos

Oracle Field Service:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ServicePower:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Oracle Field Service:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServicePower:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Oracle Field Service:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ServicePower:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Oracle Field Service:

Company Information

Oracle
Founded: 1977
United States
www.oracle.com
ServicePower:

Company Information

ServicePower
Founded: 1996
United States
www.servicepower.com
Oracle Field Service:

Alternatives

ServicePower:

Alternatives

Fieldcode

Fieldcode

5.0 out of 5 stars
Oracle Field Service:
ServicePower:
FSM Grid

FSM Grid

FSM Global
Oracle Field Service:
ServicePower:
Oracle Field Service:
ServicePower:
Oracle Field Service:
ServicePower:
Oracle Field Service:

Categories

ServicePower:

Categories

HVAC Supported
Service Dispatch Supported
Work Order Supported
Oracle Field Service:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Inventory Control Not Supported
Job Management Not Supported
Job Tracking Not Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
ServicePower:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
Oracle Field Service:

Integrations

Ayla IoT Platform Not Supported
Oracle Service Supported
ServiceWorks Not Supported
ServicePower:

Integrations

Ayla IoT Platform Supported
Oracle Service Not Supported
ServiceWorks Supported
Oracle Field Service:
Claim Oracle Field Service and update features and information
Claim Oracle Field Service and update features and information
ServicePower:
Claim ServicePower and update features and information
Claim ServicePower and update features and information