Oracle Digital AssistantOracle
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VocallyMandally Technologies S.R.L.S.
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Related Products
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About
Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.
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About
Vocally is an AI voice receptionist for small and mid-sized service businesses. It answers inbound calls 24/7 in Italian, English, and Spanish, takes bookings, answers from your own knowledge base, routes or escalates calls, and follows up by SMS, email, and WhatsApp. A browser voice widget lets website visitors talk to the same assistant. Each business gets its own tenant with prompt tuning, call logs, transcripts, and usage analytics. Vocally is a product of Mandally Technologies S.R.L.S. (Italy).
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints
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Audience
Small and mid-sized service businesses (e.g. pharmacies, e-commerce/retail, professional services, hospitality).
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/
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Company InformationMandally Technologies S.R.L.S.
Italy
vocally.me
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Accenture Cloud Trade Promotion Management
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Integrations
Accenture Cloud Trade Promotion Management
Argent
Cisco AnyConnect
Cognizant
CrowdTwist
Decimal
Deloitte Compliance Suite
Dimension Labs
EVOSYS TELEMATICS
Kinetica
|
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