Vocally

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

OnCallClerk is an AI receptionist platform that helps businesses answer calls automatically using intelligent voice agents. Designed for small businesses, startups, and call centers, it allows you to set up a fully functional AI phone answering service in minutes without any coding. With OnCallClerk, you can instantly provision a phone number, handle inbound calls 24/7, qualify leads, answer common questions, and route calls when needed. The platform includes a no-code builder to customise your AI receptionist’s behaviour, tone, and responses. Unlike traditional virtual receptionist services or complex AI tools, OnCallClerk focuses on simplicity and speed, making it easy to deploy an AI call answering system without technical setup or integrations.