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About

Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.

About

Oracle University provides a comprehensive portfolio of training, certification, and digital adoption solutions to empower organizations to gain the skills and expertise they need to be successful with Oracle Cloud Infrastructure (OCI), Oracle Database, and Oracle Fusion Cloud and Industry Applications. Through personalized learning paths, role-specific courses, and hands-on labs, Oracle MyLearn provides extensive training to help you implement, administer, and leverage the full power of your Oracle Cloud technologies. Grow your expertise with Oracle Cloud technologies and enhance your career prospects by obtaining an official Oracle Certification. Oracle’s training and certification preparation courses allow you to develop in-demand skills, validate your knowledge, and showcase your expertise to boost your professional credibility. Empower your team to gain more confidence in the cloud with private customized training that can be tailored to your specific requirements.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints

Audience

Companies wanting a tool providing training certifications to gain the skills and expertise they need

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/education/

Alternatives

Alternatives

CSS IMPACT

CSS IMPACT

CSS, Inc
Cloud-FIT

Cloud-FIT

Jade Global

Categories

AI Receptionists Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported

Categories

eLearning Content Supported
Training Supported

Integrations

Oracle Cloud CX Supported
Oracle Cloud Infrastructure Supported
Accenture Cloud Trade Promotion Management Supported
Cisco AnyConnect Supported
Decimal Supported
Deloitte Compliance Suite Supported
Dimension Labs Supported
EVOSYS TELEMATICS Supported
Eloqua Supported
MySQL Not Supported
Oracle Advertising Supported
Oracle E-Business Suite Not Supported
Oracle Fusion Cloud EPM Supported
Oracle Fusion Cloud ERP Not Supported
Oracle Guided Learning Not Supported
Oracle MyLearn Not Supported
Oracle PeopleSoft Not Supported
Oracle Responsys Supported
Oracle Retail Not Supported
Oracle Service Supported

Integrations

Oracle Cloud CX Supported
Oracle Cloud Infrastructure Supported
Accenture Cloud Trade Promotion Management Not Supported
Cisco AnyConnect Not Supported
Decimal Not Supported
Deloitte Compliance Suite Not Supported
Dimension Labs Not Supported
EVOSYS TELEMATICS Not Supported
Eloqua Not Supported
MySQL Supported
Oracle Advertising Not Supported
Oracle E-Business Suite Supported
Oracle Fusion Cloud EPM Not Supported
Oracle Fusion Cloud ERP Supported
Oracle Guided Learning Supported
Oracle MyLearn Supported
Oracle PeopleSoft Supported
Oracle Responsys Not Supported
Oracle Retail Supported
Oracle Service Not Supported
Claim Oracle Digital Assistant and update features and information
Claim Oracle Digital Assistant and update features and information
Claim Oracle University and update features and information
Claim Oracle University and update features and information