Oracle CobrowseOracle
|
RehashQBurst
|
|||||
Related Products
|
||||||
About
Oracle Cobrowse Cloud Service is a collaboration tool that enables agents to work directly on a customer's screen during real-time voice or chat interactions, guiding them to resolutions. This functionality allows agents to gain a better understanding of customer issues, resolve them more quickly, and enhance the overall customer experience. Additionally, agents can utilize Cobrowse as a tool for sales conversion and customer support. The service is available both as a standalone solution and as an integrated feature of Oracle Fusion Service. To implement Oracle Cobrowse, businesses must deploy the Cobrowse launcher script on their website.
|
About
Rehash is a purpose-built low-code insurance platform designed to accelerate digital transformation in the insurance industry. It offers out-of-the-box functionalities, including interactive customer journeys, modern rules and journey engines, and plug-and-play web components, enabling insurers to quickly introduce direct-to-customer models and enhance customer experiences from issuance to payout. The platform supports multi-format questions, such as number, text, dropdown, checkbox, radio, and custom, facilitating well-structured questionnaires that capture vital information without overwhelming customers. Rehash's powerful quoting engine can operate on Excel-based rate files or existing APIs, automating and simplifying the quote generation process, allowing customers to calculate their requirements and generate matching quotes efficiently. Additionally, the platform features co-browsing capabilities and integrated live chat and call support.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Customer support agents wanting a tool to provide real-time, interactive assistance by sharing and navigating a customer's screen during voice or chat sessions
|
Audience
Insurance companies seeking a tool to enhance customer engagement and streamline underwriting processes
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationOracle
United States
docs.oracle.com/en/cloud/saas/fusion-service/faiec/oracle-cobrowse.html
|
Company InformationQBurst
Founded: 2004
United States
www.qburst.com/en-us/products/rehash/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
|
|
|